General Manager - Broward

YouFit•Deerfield Beach, FL

2d•Onsite

About The Position

The General Manager is responsible for managing all assets of a YouFit location, including team members across departments, the facility, production, paperwork, equipment, cleanliness, public perception, and the overall member experience. The role aims to ensure that members, guests, and others have a positive impression of YouFit. The General Manager partners with recruiting, trains and develops team members, manages scheduling and administrative duties, and leads the club toward membership, personal training, and quarterly revenue goals. The role also involves using CRM tools to drive business, communicating updates and promotions, maintaining a clean and safe club, and developing a plan to keep the location successful and competitive in its local market. YouFit describes its culture as centered on HEART, DISCIPLINE, FLEXIBILITY, STRENGTH, and ACCOUNTABILITY. The workplace is team-centric, performance-based, fun, competitive, and upbeat, with opportunities for training and development. Compensation includes a competitive salary, commission, and bonus opportunities.

Requirements

Must be at least 18 years old.
Must have at least one year of experience directly managing a team of at least ten employees.
Knowledge of and training in a formal sales system.
Experience in operations and sales management.
Experience recruiting, interviewing, and developing a team.
Outside marketing and business-to-business sales experience.
Experience managing and leading a business toward higher profitability using P&Ls.
Experience dealing directly with customers and vendors.
Friendliness, generosity, and compassion.

Nice To Haves

Experience in the fitness industry is preferred.
A four-year degree is preferred.

Responsibilities

Partner with the recruiting department and continually train and develop team members.
Create and maintain the location's team schedule.
Provide leadership and coaching to develop team members' leadership, business, and sales skills.
Manage administrative responsibilities, including evaluations, payroll, daily deposits, and daily recaps.
Work toward monthly membership and personal training goals and quarterly revenue goals.
Use the Customer Relationship Management (CRM) system effectively to drive business.
Communicate updates, policy changes, and marketing promotions across departments, including by holding a monthly team meeting.
Maintain club cleanliness and maintenance, and create an enjoyable and safe environment for employees, members, and guests.
Create and implement a plan for club success and competitiveness based on the local competitive landscape, including competitor pricing, current marketing, and other business pressures.