General Manager(08032) - 710 North Parkway Dr.

Domino's Franchise•Alvarado, TX

About The Position

The General Manager is responsible for everything that happens during a shift, including staffing, paperwork, cost and cash controls, inventory and food management, customer relations, store cleanliness, marketing, scheduling, attendance, and profitability. The manager sets an example for the crew and follows company policies and procedures while ensuring the team does the same. The role also involves delivering excellent customer service and maintaining the store's image and standards. General duties described for store team members include operating equipment, stocking ingredients and supplies, preparing products, receiving and processing telephone orders, taking inventory, completing paperwork, and cleaning equipment and the facility. On-the-job orientation and training are provided. The posting also describes delivery duties, including delivering products to customers and distributing flyers and door hangers; delivery requires a valid driver's license and access to an insured vehicle. The job involves working in a restaurant environment with changing temperatures, food odors, cornmeal dust, cramped spaces, hot equipment and surfaces, sharp edges, and moving mechanical parts. Physical activities include standing, walking, sitting for paperwork, lifting and carrying supplies, pushing or pulling trays, occasional climbing, bending, crouching, and frequent reaching and hand use. Delivery work can involve driving, walking, climbing stairs, and exposure to varying weather.

Requirements

  • Ability to exercise judgment, perform basic math, and multitask.
  • Ability to comprehend and give correct written instructions.
  • Ability to communicate verbally with customers and coworkers to process orders over the phone and in person.
  • Ability to add, subtract, multiply, and divide accurately and quickly; a calculator may be used.
  • Ability to make correct monetary change.
  • Verbal, writing, and telephone skills to take and process orders.
  • Motor coordination and eye-hand coordination to make precise movements rapidly and accurately.
  • Ability to enter orders using a computer keyboard or touch screen.
  • Ability to direct activities, perform repetitive tasks, work alone and with others, work under stress, meet quality standards, deal with people, analyze and compile data, and make judgments and decisions.
  • Ability to perform the physical activities described, including standing, walking, lifting, carrying, pushing, pulling, climbing, bending, crouching, and reaching.
  • For delivery duties: valid driver's license with a safe driving record meeting company standards.
  • For delivery duties: access to an insured vehicle that can be used for delivery.
  • For delivery duties: navigational skills to read a map and locate addresses within the designated delivery area.
  • For delivery duties: ability to navigate adverse terrain, including multi-story buildings and private homes, while carrying products.

Responsibilities

  • Oversee all activities during the shift.
  • Manage staffing, scheduling, paperwork, attendance, and punctuality.
  • Control costs, cash, inventory, and food management.
  • Maintain customer relations and provide great customer service.
  • Ensure adherence to company policies, procedures, store image, and standards.
  • Maintain store cleanliness and contribute to marketing and profitability.
  • Operate equipment; stock ingredients and supplies; prepare products; receive and process telephone orders; take inventory; and complete associated paperwork.
  • Clean equipment and the facility approximately daily.
  • Deliver products to customers and distribute flyers and door hangers, as described in the posting's delivery duties.
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