Customer Service Rep(08032) - 710 North Parkway Dr.

Domino's Franchise•Alvarado, TX
•Onsite

About The Position

Customer Service Reps take and process customer orders by phone and in person, prepare products, and perform general store duties. Duties include operating equipment, stocking ingredients and supplies, taking inventory, completing paperwork, and cleaning the equipment and facility. On-the-job orientation and training are provided. The role involves working with customers and coworkers, following written instructions, handling payments, and entering orders by computer keyboard or touch screen. The position may offer part-time or full-time schedules and opportunities for advancement, including into management.

Requirements

  • Must be at least 16 years of age.
  • Ability to understand and give correct written instructions.
  • Ability to communicate verbally with customers and coworkers to process orders by phone and in person.
  • Ability to add, subtract, multiply, and divide accurately and quickly; a calculator may be used.
  • Ability to make correct monetary change.
  • Verbal, writing, and telephone skills to take and process orders.
  • Motor coordination to make precise movements quickly and accurately.
  • Ability to enter orders using a computer keyboard or touch screen.
  • Ability to work alone and with others, perform repetitive tasks, work under stress, meet quality standards, deal with people, analyze and compile data, and make judgments and decisions.
  • Ability to perform the physical demands of the role, including standing, walking, lifting, carrying, pushing, pulling, climbing, bending, crouching, reaching, and continuous use of hands.
  • Ability to differentiate between hot and cold surfaces; near- and mid-range vision, depth perception, and ability to talk and hear on a telephone.

Responsibilities

  • Operate store equipment.
  • Stock ingredients and supplies from the delivery area to storage, work areas, and the walk-in cooler.
  • Prepare products.
  • Receive and process telephone orders and communicate with customers in person.
  • Take inventory and complete associated paperwork.
  • Clean equipment and the facility approximately daily.
  • Unload and move deliveries, including lifting and stocking cases and supplies.
  • Perform other store tasks such as changing sign prices, washing walls, and maintenance when needed.
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