Customer Service Rep(07160) - 710 N Anderson

Domino's Franchise•Ellensburg, WA

About The Position

The Customer Service Representative provides general customer support by answering phones, taking orders, greeting in-store customers, keeping work and customer areas clean and stocked, running errands, operating the cash drawer and processing credit card payments, and assisting with other store functions as needed. The role is listed at 15–25 hours per week, with a wage range of $17.13–$18.00 per hour. Additional compensation includes tips. Benefits include paid sick leave and paid family and medical leave as provided by Washington law.

Requirements

  • Strong verbal communication skills.
  • Comfort using a point-of-sale (POS) system.
  • Ability to maintain confidentiality.
  • Excellent organization, prioritization, accuracy, and time management skills.
  • Ability to multitask and stay focused on high-priority activities in a hectic, changing environment.
  • Ability to maintain accuracy, completeness, and correctness in work.
  • Ability to bend, twist, and stand for long periods, and lift or push objects weighing over 40 pounds.
  • Ability to communicate positively, compassionately, and fairly under stressful situations.
  • Positive attitude, flexibility, adaptability, and willingness to be part of a team.
  • Ability to take direction and course correction proactively and approach unfamiliar tasks with a can-do attitude.

Responsibilities

  • Greet every customer promptly and warmly.
  • Demonstrate a complete understanding of menu items and ingredients.
  • Take food orders efficiently and accurately.
  • Resolve customer issues in a friendly, service-oriented manner and relay information to a supervisor.
  • Operate the cash register, receive cash and credit card payments, count accurately, and provide correct change.
  • Keep work and customer areas clean and stocked.
  • Follow food handling procedures, including wrapping, labeling, dating, stocking, storing, rotating, and checking product temperatures.
  • Assist with preparing, cutting, and boxing menu items as needed.
  • Receive inventory and move or lift food, beverages, and supplies.
  • Answer phones, run errands, and assist with other store functions as needed.

Benefits

  • Paid sick leave per Washington law.
  • Paid family and medical leave per Washington law.
  • Tips as additional compensation.
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