Customer Service Rep(01903) - 5805 Egan Dr

Domino's Franchise • Savage, MN

3d • Onsite

About The Position

Domino’s Pizza is seeking customer service representatives with strong people skills to support store operations. Team members receive on-the-job orientation and training, and may have opportunities to advance from customer service into management and other roles. The position may be part-time or full-time, with schedules intended to accommodate team members’ other activities.

The role involves assisting customers and co-workers, processing orders, preparing products, stocking ingredients, taking inventory, completing paperwork, and cleaning store equipment and facilities. Team members operate store equipment and use computers or touch screens to enter orders. The work requires accurate basic arithmetic, handling payments and making change, clear verbal and written communication, coordination, and the ability to work independently or with others under stress while meeting quality standards.

Work takes place in a store with temperatures ranging from about 36 degrees in the cooler to 90 degrees or higher in some work areas. The role may involve exposure to changing temperatures, weather during outside tasks, food odors, cornmeal dust, hot equipment and surfaces, sharp edges, and moving mechanical parts. Physical activities include prolonged standing, short-distance walking, occasional sitting for paperwork, lifting and carrying supplies, pushing or pulling trays, infrequent stair or ladder use, bending, crouching, reaching, and frequent use of hands and arms.

Requirements

• Must be at least 16 years of age.
• Ability to understand and give correct written instructions.
• Ability to communicate verbally with customers and co-workers to process orders by phone and in person.
• Ability to add, subtract, multiply, and divide accurately and quickly; a calculator may be used.
• Ability to make correct monetary change.
• Verbal, writing, and telephone skills to take and process orders.
• Motor coordination between eyes and hands/fingers to make precise movements rapidly and accurately.
• Ability to enter orders using a computer keyboard or touch screen.
• Ability to direct activities, perform repetitive tasks, work alone and with others, work under stress, meet quality standards, deal with people, analyze and compile data, and make judgments and decisions.
• Ability to perform the physical tasks described, including lifting deliveries weighing up to 50 pounds and frequent reaching and hand use.

Responsibilities

• Operate store equipment.
• Stock ingredients from the delivery area to storage, work areas, and the walk-in cooler.
• Prepare products.
• Receive and process telephone orders.
• Communicate with customers in person and by phone to process orders.
• Take inventory and complete associated paperwork.
• Clean equipment and the facility approximately daily.
• Unload deliveries using a hand truck and move ingredients and supplies to storage.
• Perform outside tasks such as removing trash when needed.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed