The General Manager is responsible for everything that happens during the shift, including cost, inventory, and cash controls and customer relations. The manager sets an example for the crew, follows all company policies and procedures, and expects the same from team members. Duties include staffing, paperwork, food management, working to a schedule, maintaining standards and store cleanliness, customer service, marketing, attendance and punctuality, and profitability. Transportation to and from work is required. The role also involves general store team-member duties, including operating equipment, stocking ingredients, preparing products, receiving and processing telephone orders, taking inventory, completing paperwork, and cleaning equipment and the facility. On-the-job orientation and training are provided. The position may include delivering products by car within a designated delivery area, delivering flyers and door hangers, and carrying orders to customers. Work conditions include exposure to varying weather, temperature changes, in-store temperatures from 36 to 90 degrees or higher, food odors, cornmeal dust, cramped quarters, hot surfaces and tools, and sharp edges and moving mechanical parts. Physical tasks include standing, walking, sitting for paperwork, lifting and carrying supplies weighing up to 50 pounds, pushing or pulling trays, climbing stairs or ladders, bending, crouching, reaching, and driving. Delivery work may involve navigating multiple flights of stairs.
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Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed