General Manager-Southfield,MI
Panera Bread•Southfield, MI
About The Position
The General Manager leads and oversees the success of a Panera bakery-cafe. The role takes ownership of operations and makes strategic decisions to create an environment where team members can thrive, guests experience Panera Warmth, and shifts run successfully. The General Manager builds a culture of warmth, belonging, growth, and trust while maintaining the bakery-cafe’s standards, costs, and inventory.
Requirements
- At least 18 years of age.
- Proven ability to drive positive results through strong business acumen.
- Proven ability to run successful shifts while directing, motivating, coaching, and developing others in a fast-paced environment.
- Flexible availability, including nights and weekends.
- Ability to lift, carry, push, or pull objects weighing 25 pounds.
- Ability to stand and walk for up to 6 hours.
- Ability to communicate clearly and quickly understand guests’ and associates’ directions in a loud environment.
- Any job offer is conditional upon the results of a background check.
Nice To Haves
- 3 or more years of restaurant General Manager experience preferred.
- ServSafe certification, or ability to obtain it.
Responsibilities
- Lead all aspects of the bakery-cafe team, including staffing, scheduling, people development, career development, performance management, training, and succession planning.
- Hire, onboard, and train team members; motivate, engage, inspire, and celebrate the team.
- Manage team performance to meet bakery-cafe goals, operational and quality standards, and guest-service expectations.
- Develop managers as subject matter experts in people processes and Panera’s Guiding Values and Behaviors.
- Follow operational procedures and execute company strategies and initiatives.
- Ensure guests are delighted by the quality of food, service, and staff, and build relationships that foster long-term guest loyalty.
- Ensure team members follow company policies and procedures and comply with federal, state, and local regulations.
- Maintain a healthy and safe workplace that meets health, food, safety, and company culture standards.
- Manage the bakery-cafe’s overall costs and inventory.
- Promote Panera’s culture of warmth, belonging, growth, and trust.
Benefits
- Competitive pay and eligibility for quarterly bonuses
- Free on-shift meals and unlimited fountain beverages
- Paid vacation, sick time, and holidays
- Medical, dental, vision, life, and pet insurance
- 401(k) with match available
- Career advancement and leadership development opportunities
- Tuition discounts
- Perks and rewards for team members
- Team member assistance program
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
