General Manager(02628) - 419 W. Aurora Road

Domino's Franchise•Summit, OH

About The Position

The General Manager is responsible for everything that happens during a shift, including cost, inventory, and cash controls, customer relations, staffing, paperwork, food management, scheduling, store cleanliness, marketing, profitability, and adherence to company policies and standards. The manager is expected to set an example for the crew, follow all policies and procedures, and maintain strong customer service, attendance, and punctuality. The role also includes general store-team duties such as operating equipment, stocking ingredients, preparing products, processing telephone orders, taking inventory, completing paperwork, and cleaning equipment and the facility. On-the-job orientation and training are provided. The position may involve delivering products and flyers within a designated area and requires a valid driver's license and access to an insured vehicle for delivery. Work takes place in a restaurant environment with exposure to temperature changes, food odors, cornmeal dust, cramped spaces, hot surfaces and tools, sharp edges, moving mechanical parts, and varying weather conditions. Physical activities may include standing, walking, sitting for paperwork, lifting and carrying supplies, pushing or pulling trays, climbing stairs or ladders, bending, crouching, reaching, and driving. The position requires communication, basic arithmetic, order-entry, navigation, judgment, multitasking, and the ability to work alone or with others under stress.

Requirements

Ability to exercise judgment, perform basic math, and multitask.
Ability to follow policies and procedures and set an example for the crew.
Ability to comprehend and give correct written instructions and communicate verbally with customers and co-workers.
Ability to add, subtract, multiply, and divide accurately and quickly, and make correct monetary change.
Verbal, writing, and telephone skills to take and process orders.
Motor coordination to make precise movements quickly and accurately; ability to enter orders using a computer keyboard or touch screen.
Navigational skills to read a map and locate addresses within the delivery area.
Ability to work alone and with others, perform repetitive tasks, work under stress, meet quality standards, deal with people, analyze and compile data, and make judgments and decisions.
Valid driver's license with a safe driving record meeting company standards.
Access to an insured vehicle that can be used for delivery.
Ability to meet the physical requirements of the role, including lifting and carrying supplies weighing up to 50 pounds, and climbing stairs or ladders when needed.

Responsibilities

Oversee everything that happens during the shift.
Control costs, inventory, and cash.
Manage customer relations and provide great customer service.
Staff the store and complete paperwork.
Manage food, work to a schedule, and maintain the store's image and standards.
Ensure attendance and punctuality, store cleanliness, marketing, and profitability.
Set an example for the crew and follow all policies and procedures.
Operate equipment, stock ingredients, prepare products, and receive and process telephone orders.
Take inventory and complete associated paperwork; clean equipment and the facility approximately daily.
Deliver products by car within the designated delivery area and deliver flyers and door hangers.