General Manager

Exos•Plano, TX

3d•Onsite

About The Position

Exos is seeking a highly motivated and experienced General Manager to lead a team providing performance training services to amateur and elite athletes at its facility at Children's Health Andrews Institute in Plano, Texas. The General Manager is responsible for the overall management and operation of the facility, ensuring high standards of service quality, customer experience, performance, and business outcomes. The role oversees strategic planning, daily operations, facility revenue generation, community outreach, client relationships, facility readiness, staff development, and marketing. The General Manager also collaborates with sports medicine physicians, therapists, and other professionals to support clients’ health and well-being.

Requirements

Bachelor’s degree in sports management, business administration, or a related field.
At least 3 years of experience in sports management, preferably in a leadership role.
Proven track record in business development and facility management, including financial management and staff development.
Experience with CRM platforms such as MindBody and sales tools such as HubSpot.
Knowledge of sports performance training methodologies and techniques.
Excellent interpersonal and communication skills.
Strong leadership, organizational, and problem-solving skills.
Ability to work collaboratively with coaches, clients, and other professionals.
Passion for sports and commitment to excellence in sports performance training.

Responsibilities

Develop and execute strategic plans to meet the Sports Performance facility’s performance and business objectives.
Manage day-to-day facility operations, including scheduling, staffing, and budgeting.
Generate and grow facility revenue across Youth, High School, College, Adult, and Pro/Elite categories.
Identify opportunities to support local sports organizations, businesses, and other operations with performance services.
Participate in outreach activities to raise awareness of the facility among local residents.
Build strong relationships with clients and athletes, meeting their needs and exceeding expectations.
Ensure the facility is fully equipped, organized, and operating to high standards.
Recruit, train, and develop staff, including conducting performance evaluations and creating career development plans.
Develop and implement marketing and promotional campaigns to attract new clients and retain existing clients.
Collaborate with sports medicine physicians, therapists, and other professionals to support clients’ health and well-being.
Perform other duties as needed.