General Manager

Nuvia Dental Implant Center Careers • Walnut Creek, CA

3d

About The Position

General Managers are integral to each Nuvia Dental Implant Center, working with administrative, clinical, and sales team members to ensure the center’s success. They optimize patient schedules to align with production goals and support efficient patient care. They help ensure patients have an exceptional treatment experience through clear communication and managing expectations, and coordinate medical clearances with Nuvia providers and external clinical offices so patients are cleared for surgery in a timely manner.

The role manages the administrative team and Dental Assistants, ensures company policies and procedures are followed, and promotes efficient workflows. General Managers also serve as a point of contact between centralized operations and their center, support staff training, and help maintain compliance with OSHA and HIPAA guidelines.

Requirements

• 3–5 years of management experience in the dental field.
• Familiarity with OSHA and HIPAA compliance standards.
• At least 2 years of experience as a training facilitator.

Nice To Haves

• Experience with OpenDental management software.

Responsibilities

• Drive a productive and efficient patient schedule that supports production goals.
• Work with the clinical team, Nuvia providers, and external clinical offices to ensure patients are medically cleared for surgery in a timely manner.
• Ensure Nuvia best practices are in place and administer and enforce company policies and procedures.
• Manage the administrative team and Dental Assistants, ensuring efficient workflows.
• Work with clinical providers to communicate company objectives.
• Serve as a point of contact between centralized operations and the center.
• Ensure center compliance with OSHA and HIPAA guidelines.
• Facilitate training for center staff on new best practices.
• Maintain accurate operating-system documentation, including patient surgeries, outstanding balances, and medical documentation.
• Conduct daily huddles and inspections to support team alignment and center maintenance.
• Collaborate with Compliance, Provider Success, Sales, Payroll, Facility Support, and Patient Experience teams to support operational excellence and alignment.
• Troubleshoot daily situations that could negatively affect patients, the team, or Nuvia.

Benefits

• Base pay of $80,000–$95,000 per year, with additional bonus potential.
• Monthly performance bonuses of up to $4,000.
• Quarterly bonuses of up to $2,000.
• Health insurance.
• Dental insurance.
• Vision insurance.
• Life insurance.
• Short- and long-term disability coverage.
• 401(k) with employer match.
• Paid training.
• Paid time off.
• Bereavement leave.
• Parental leave.
• Employee assistance program.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed