General Manager(02403) - 25 e main st

Domino's Franchise•Orwell, OH

10h

About The Position

The General Manager is responsible for all team members and store operations, including scheduling, inventory, and meeting food, labor, and service goals. The role requires exceptional customer service, strong leadership, and the ability to hire, train, and motivate employees. The General Manager must understand and enforce company policies and procedures and may need to fill in for other positions, including driver and customer service representative.

Requirements

Exceptional customer service skills.
Ability to use a point-of-sale system and take orders.
Cash-handling skills and ability to make correct change.
Strong leadership skills and ability to hire, train, and motivate employees.
Ability to understand and enforce company policies and procedures.
Ability to add, subtract, multiply, and divide accurately and quickly, using a calculator if needed.
Verbal, written, and telephone skills to take and process orders.
Motor coordination between eyes and hands or fingers to make precise movements rapidly and accurately.
Ability to enter orders using a computer keyboard or touch screen.
Ability to direct activities and manage people.
Ability to perform repetitive tasks and work alone or with others under stress.
Ability to meet strict quality-control standards.
Ability to analyze and compile data and make judgments and decisions.
Ability to fill in as a driver or customer service representative and meet the requirements of those positions.

Responsibilities

Oversee staffing, hiring, training, and employee development.
Manage store operations, including scheduling and inventory.
Meet food, labor, service, quality-control, and profitability goals.
Complete required nightly, weekly, and period paperwork.
Manage food ordering, preparation, safety, and handling.
Ensure all team members provide great customer service and adhere to company standards and image requirements.
Monitor attendance and punctuality, store cleanliness, and staff and customer safety.
Support marketing activities.
Direct activities, manage people, analyze and compile data, and make judgments and decisions.
Fill in for other positions, including driver and customer service representative, and meet the requirements of those roles.
Take and process orders using verbal, written, and telephone communication, a computer keyboard, or a touch screen.
Handle cash and provide correct monetary change.
Perform repetitive tasks and work alone or with others under stress.
Arrange transportation to and from work.