Assistant Manager(02403) - 25 e main st

Domino's Franchise•Orwell, OH

About The Position

The Assistant Manager is responsible for everything that happens during a scheduled shift, including cost, inventory, and cash control, as well as customer relations. The role performs the duties of Customer Services Representatives and Delivery Drivers, manages a shift team, and helps ensure that products and service meet Domino’s Pizza guidelines. Responsibilities also include taking and processing customer orders, handling payments, preparing and delivering products, maintaining the facility, and completing inventory and related paperwork.

Requirements

  • Experience leading a team during a shift.
  • Ability to comprehend and give correct written instructions.
  • Ability to communicate verbally with customers and coworkers to process orders over the phone and in person.
  • Ability to add, subtract, multiply, and divide accurately and quickly, with a calculator if needed.
  • Ability to make correct monetary change.
  • Verbal, writing, and telephone skills to take and process orders.
  • Motor coordination between eyes and hands/fingers to make precise movements rapidly and accurately.
  • Ability to enter orders using a computer keyboard or touch screen.

Responsibilities

  • Perform the duties of Customer Services Representatives and Delivery Drivers.
  • Manage 3 to 15 employees during the scheduled shift.
  • Greet customers and take orders.
  • Operate the cash register and collect customer payments.
  • Make consistent products in accordance with Domino’s Pizza guidelines.
  • Deliver products from the store to customers by vehicle in a safe and courteous manner.
  • Maintain a clean and organized work environment from the customer’s viewpoint.
  • Maintain a professional appearance in compliance with Domino’s Pizza Grooming Standards.
  • Operate all equipment.
  • Stock ingredients from the delivery area to storage, work areas, and the walk-in cooler.
  • Prepare products.
  • Receive and process telephone orders.
  • Take inventory and complete associated paperwork.
  • Clean equipment and the facility daily.
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