General Manager

HMC • Colorado Springs, CO

21d

About The Position

Hotel Management & Consulting is seeking an experienced, dynamic, hands-on leader with a passion for hospitality and a proven track record in hotel management. The General Manager leads a team of 6–12 staff members and oversees guest service, hotel operations, sales and marketing, and property security. The role includes hands-on support for housekeeping, laundry, and public-space needs, as well as covering employee shifts when needed to maintain operations. The position is subject to changing schedules and may include other duties as assigned.

Requirements

• At least 1 year of experience as a Hotel General Manager.
• Valid driver's license.
• Proficient computer skills.
• Strong organizational, time-management, and problem-solving abilities.
• Effective oral and written communication skills.
• Proactive and assertive approach to solving problems.
• Strong leadership and team-development skills.
• Willingness to work a changing schedule.
• Ability to kneel, squat, sit, stand, bend, and twist for extended periods.
• Ability to regularly lift, push, or pull up to 20 pounds and occasionally up to 50 pounds.

Responsibilities

• Recruit, train, and motivate a team of 6–12 staff members, providing hands-on support and guidance.
• Maintain high standards of cleanliness and ensure the hotel is guest-ready; address guest concerns promptly.
• Manage guest reviews to maintain review standards.
• Follow brand guidelines and meet operational deadlines.
• Manage budgets, labor, occupancy, and profit and loss to support successful hotel operations.
• Network in the local community and build relationships with competitive properties, local organizations, and key clients.
• Lead in-house guest sales and marketing initiatives to increase occupancy.
• Assist with housekeeping in rooms as needed and complete daily laundry and public-space duties.
• Cover employee shifts as needed to maintain operational continuity during unexpected absences.
• Know and follow property emergency procedures and meet the security needs of the property and guests.
• Perform other duties as assigned.

Benefits

• Salary dependent on experience, plus bonus opportunity.
• Daily Pay Access with flexible options for accessing earnings.
• Medical, dental, and vision benefits for full-time employees.
• Paid time off for full-time employees.
• Health Savings Account (HSA) for full-time employees.
• 401(k) for full-time employees.
• Employee Assistance Program available to all employees.
• Career advancement opportunities.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed