General Manager

bartaco•Jacksonville, FL

20d•$90,000 - $100,000

About The Position

At bartaco, food is our passion and people are our purpose. The company invests in its team and aims to create an environment where team members can learn, develop, and succeed. Its culture is guided by touchstones including pride, teamwork and kindness, accountability, continuous improvement, transparency, and bringing energy and positivity to make people happy. The General Manager is a strategic leader and brand ambassador responsible for overseeing all aspects of restaurant operations. The role guides the team through bartaco’s leadership principles, operational and culinary standards, and coaching and development practices. The General Manager inspires and empowers a high-performing team, builds a strong team culture, optimizes business performance, achieves financial goals, and ensures exceptional guest experiences while reflecting the company’s values and engaging with the community.

Requirements

At least 3 years of restaurant experience as a General Manager.
Passion for hospitality and commitment to outstanding guest experiences.
Exceptional leadership and communication skills.
Experience mentoring and training hourly team members.
Attention to detail and problem-solving skills.
Flexibility to work evenings, weekends, and holidays.
Energetic work style and positive attitude throughout each shift.
Ability to tolerate long periods working on foot or standing.
Ability to lift and move objects up to 50 pounds.

Responsibilities

Oversee daily restaurant operations, ensuring seamless service and execution of operational standards.
Develop and mentor managers and staff, fostering hospitality, accountability, and excellence.
Drive guest satisfaction and loyalty through manager visits, meaningful guest engagement, and relationship-building.
Ensure teams consistently deliver high standards of guest interaction, hospitality, and service.
Manage financial performance, including budgeting, forecasting, cost control, and revenue growth.
Drive incremental sales through exceptional service, personalized recommendations, community engagement, and guest loyalty.
Achieve sales growth and KPI targets through strategic goal setting and local market expertise.
Maintain knowledge of recipes and kitchen operations and collaborate with the culinary team to ensure high-quality food and beverage offerings.
Delegate effectively, empowering team members and supporting smooth operations.
Oversee inventory management, including ordering, receiving, tracking, analyzing AVT, identifying issues proactively, and ensuring accountability.
Ensure compliance with health, safety, company policies, and regulations; maintain the restaurant’s physical condition and brand standards.
Plan and organize business operations, communicate restaurant goals, and align the team toward success.
Lead weekly manager meetings to promote accountability, consistency, and continuous improvement.
Ensure daily, informative, and inspiring pre-shift meetings keep the team aligned and motivated.
Recruit, train, and develop a high-performing team that demonstrates teamwork, accountability, and a guest-obsessed mentality.
Manage and communicate rollouts to ensure smooth execution and team readiness.
Represent bartaco’s brand and culture, lead community outreach and engagement, and maintain strong market awareness.
Provide mentorship, coaching, and accountability so every role contributes to exceptional service and operational excellence.