General Manager(05071) - 1328 NW 2nd Ave

Domino's Franchise•Boca Raton, FL

About The Position

The General Manager is responsible for everything that happens during a shift, including cost, inventory, and cash controls, customer relations, staffing, paperwork, food management, scheduling, store image and standards, cleanliness, marketing, and profitability. The manager is expected to set an example, follow all company policies and procedures, and expect the same from the crew. The role may include general duties performed by store team members, such as operating equipment, stocking ingredients, preparing products, processing telephone orders, taking inventory, completing paperwork, and cleaning the equipment and facility. Orientation and training are provided on the job. The work involves standing and walking for much of the shift, handling supplies and food products, and may include driving and delivering products, flyers, and door hangers. Work conditions can include varying temperatures, food odors, cornmeal dust, cramped spaces, hot equipment, sharp edges, moving mechanical parts, and adverse weather.

Requirements

  • Ability to exercise judgment, perform math, and multitask.
  • Ability to add, subtract, multiply, and divide accurately and quickly; may use a calculator.
  • Ability to make correct monetary change.
  • Verbal, written, and telephone communication skills to take and process orders.
  • Ability to understand and give correct written instructions.
  • Ability to enter orders using a computer keyboard or touch screen.
  • Ability to direct activities, perform repetitive tasks, work alone and with others, work under stress, meet quality-control standards, deal with people, analyze and compile data, and make judgments and decisions.
  • Ability to navigate delivery areas and adverse terrain, including multi-story buildings, private homes, and other delivery sites, while carrying products.
  • Valid driver's license with a safe driving record meeting company standards.
  • Access to an insured vehicle that can be used for delivery.

Responsibilities

  • Manage all activities during the shift, including cost controls, inventory control, cash control, and customer relations.
  • Set an example for the crew and ensure company policies and procedures are followed.
  • Oversee staffing, paperwork, food management, scheduling, store image, standards, customer service, attendance, and punctuality.
  • Maintain store cleanliness and contribute to marketing and profitability.
  • Operate equipment, stock ingredients, prepare products, and receive and process telephone orders as needed.
  • Take inventory and complete associated paperwork.
  • Clean equipment and the facility.
  • Deliver products by car to customers and deliver flyers and door hangers, as required.
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