General Manager

BallenIsles Country Club•Edinburg, TX
•Onsite

About The Position

Los Lagos Golf Course in Edinburg, Texas, is seeking a General Manager to provide overall leadership, strategic direction, and day-to-day management of the club. The role oversees all facility operations, with responsibility for delivering an exceptional member and guest experience, operational excellence, financial performance, and team development. The General Manager serves as the club’s primary ambassador and builds relationships with members, guests, associates, vendors, and the surrounding community. The position works across golf operations, food and beverage, agronomy, tournaments, and other club amenities. It includes leadership of department leaders, financial planning and monitoring, facility and asset oversight, and partnership on marketing, membership, and community engagement. The job description notes that duties are not exhaustive and that the associate may be asked to perform other job functions from time to time.

Requirements

  • Bachelor’s degree from a four-year college or university; or one to two years of related experience and/or training; or an equivalent combination of education and experience. Multi-course facilities may require more experience.
  • Class A member of PGA/LPGA.
  • Ability to read and speak English may be required to perform job duties, including communicating with English-speaking customers or coworkers and using equipment manuals.
  • Knowledge of Microsoft Office applications.

Responsibilities

  • Provide overall leadership and strategic direction for club operations while maintaining high service standards and an exceptional member and guest experience.
  • Develop, manage, and monitor annual operating and capital budgets, business forecasts, financial reports, and key performance metrics to achieve revenue and profitability goals.
  • Recruit, hire, onboard, manage performance, train, and support the professional development of department leaders and associates.
  • Ensure compliance with company policies, Human Resources procedures, safety standards, and applicable regulations.
  • Oversee the maintenance, appearance, and long-term planning of club facilities, grounds, and physical assets.
  • Collaborate with department leaders to promote operational excellence across golf operations, food and beverage, agronomy, tournaments, and other club amenities.
  • Partner with leadership on marketing, membership, and community engagement initiatives to promote club programs and business growth.
  • Foster a collaborative, service-focused culture and build relationships with members, guests, associates, vendors, and the local community.
  • Directly supervise department leaders.
  • Maintain active involvement in industry organizations and pursue ongoing professional development to stay current on hospitality and industry best practices.

Benefits

  • Medical, dental, and vision coverage.
  • 401(k) with employer match, for associates aged 19 and older.
  • Paid time off and leaves of absence in accordance with applicable law and eligibility criteria.
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