General Manager(01342) - 344 Church St S

Domino's Franchise•Ripley, WV

23h

About The Position

The General Manager is responsible for everything that happens during a shift and for all store operations. The role includes cost, inventory, and cash control; customer relations; and setting a professional example for the store team. General Managers perform the duties of Customer Service Representatives and Delivery Drivers, and manage teams of approximately 3 to 30 employees. The work includes greeting customers, taking and processing orders, operating the cash register, preparing products to company standards, delivering orders safely and courteously, and maintaining the cleanliness and professional appearance of the restaurant. Training and orientation are provided on the job. The position requires working in a restaurant environment with changing temperatures, food odors, cornmeal dust, cramped spaces, hot surfaces and tools, sharp edges, and moving mechanical parts. Physical tasks include standing for most duties, short-distance walking, occasional sitting for paperwork, and lifting or carrying ingredients and supplies, including items weighing up to 50 pounds.

Requirements

At least 18 years old.
Experience leading a team.
Clean driving record and ability to pass a Motor Vehicle Record check.
Valid driver's license and access to a reliable, insured vehicle.
Ability to work when needed, including weekends and holidays; stores are open seven days a week.
Ability to add, subtract, multiply, and divide accurately and quickly, and make correct monetary change.
Verbal, writing, and telephone skills to take and process orders.
Ability to comprehend and give correct written instructions and communicate verbally with customers and coworkers.
Ability to use a computer keyboard or touch screen to enter orders.
Motor coordination between eyes and hands or fingers to make precise, rapid movements.
Ability to direct activities, perform repetitive tasks, work independently and with others, work under stress, meet quality standards, deal with people, analyze and compile data, and make judgments and decisions.
Ability to perform the physical requirements of the role, including standing for most tasks, walking short distances, and lifting or carrying supplies weighing up to 50 pounds.

Responsibilities

Manage all store operations during the scheduled shift, including cost control, inventory control, cash control, and customer relations.
Lead and manage approximately 3 to 30 employees during a shift.
Perform the duties of Customer Service Representatives and Delivery Drivers.
Greet customers, receive and process telephone and in-person orders, and collect customer payments.
Prepare products accurately and consistently in accordance with portion sizes, recipes, and baking procedures.
Deliver products from the store to customers safely and courteously.
Maintain restaurant cleanliness, including equipment and the facility.
Maintain a professional appearance in compliance with Domino's Pizza Grooming Standards.
Operate equipment, stock ingredients and supplies, prepare products, take inventory, and complete associated paperwork.
Provide correct written instructions and communicate with customers and coworkers to process orders.
Unload and move product deliveries, including lifting and stacking supplies.