Customer Service Rep(01342) - 344 Church St S

Domino's Franchise•Ripley, WV

About The Position

Customer Service Representatives serve customers and support store operations by processing orders in person and over the phone, preparing products, and completing general store-team duties. Schedules may be part-time or full-time and are described as accommodating employees’ schedules. On-the-job orientation and training are provided. The role may offer opportunities to grow into management or other positions.

Requirements

  • Must be 16 years of age or older.
  • Ability to communicate verbally with customers and co-workers to process orders over the phone and in person.
  • Clear, upbeat speaking voice when communicating with customers by phone.
  • Ability to add, subtract, multiply, and divide accurately and quickly; a calculator may be used.
  • Verbal, writing, and telephone skills for taking and processing orders.
  • Motor coordination between eyes and hands/fingers to make precise movements rapidly and accurately.
  • Ability to enter orders using a computer keyboard or touch screen.
  • Desirable personal qualities include being clean-cut and personable, outgoing and energetic, dependable and punctual, prompt and responsible, and a quick learner who is self-motivated.

Responsibilities

  • Operate all equipment.
  • Stock ingredients from the delivery area to storage, work areas, and the walk-in cooler.
  • Prepare products.
  • Receive and process telephone orders.
  • Take inventory and complete associated paperwork.
  • Clean equipment and the facility approximately daily.
  • Communicate with customers and co-workers to process orders in person and over the phone.
  • Enter orders using a computer keyboard or touch screen.
  • Make correct monetary change.
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