General Manager

Kimco Realty•Louisville, KY

20d

About The Position

The General Manager oversees a Lifestyle portfolio in the Louisville market and is responsible for the overall operation of the properties. This includes budget development and management, financial reporting, capital expenditure planning, project and vendor management, property inspections, tenant relations, marketing initiatives, sponsorship development, revenue generation, and staff supervision. The role responds to tenant needs; builds positive tenant and community relationships; maintains vacancies in marketable condition; coordinates delivery of premises; and oversees tenant openings, relocations, remodels, and closings. The General Manager directs marketing programs, property events, sponsorships, advertising initiatives, and other programs intended to enhance the customer experience, drive traffic, generate ancillary revenue, and maintain the centers’ competitive position. The ideal candidate brings strong leadership, financial management, communication, and organizational skills and can manage multiple priorities while driving operational excellence across a diverse portfolio of retail properties. The position also calls for a technology-forward mindset and curiosity about applying tools, particularly AI, to develop innovative solutions.

Requirements

Minimum of 10 years of experience in retail property management, commercial property management, or a related field.
Bachelor's degree or equivalent relevant experience.
Strong financial, organizational, leadership, and administrative skills.
Experience with budgeting, forecasting, capital planning, vendor management, contract administration, sponsorship development, and tenant relations.
Proven ability to drive operational excellence and financial performance.
Ability to manage multiple projects and priorities simultaneously.
Excellent verbal and written communication skills.
Proficiency in Microsoft Office, including Word, Excel, Outlook, and PowerPoint.
A technology-forward mindset and curiosity about merging tools, particularly AI, to inspire innovative solutions.

Nice To Haves

Experience with lifestyle centers, open-air retail, shopping centers, or mixed-use properties.
Experience managing multiple retail properties or a multi-site portfolio.
Knowledge of capital projects, property operations, redevelopment initiatives, and contract administration.
Experience leading marketing programs, sponsorship initiatives, property activations, and community events.
Professional designations such as CPM, RPA, or ICSC credentials.

Responsibilities

Direct the overall management and operation of the properties.
Develop and manage annual operating budgets, forecasts, and capital expenditure plans.
Monitor financial performance and implement strategies to maximize revenue opportunities and control expenses.
Review and approve invoices, purchase orders, and expenditures in accordance with company policies and procedures.
Oversee capital projects, tenant improvements, and property enhancement initiatives.
Manage vendor relationships and service contracts, ensuring work is completed in a timely and professional manner.
Conduct regular property inspections to ensure centers are clean, safe, attractive, and marketable, and direct corrective actions as needed.
Respond to tenant requests and maintain positive tenant relationships.
Oversee tenant openings, relocations, remodels, and closings.
Maintain vacancies in marketable condition and support leasing efforts as needed.
Identify and pursue ancillary income opportunities through sponsorships, advertising programs, specialty leasing, events, and other revenue-producing initiatives.
Direct marketing, community engagement, sponsorship, advertising, and special event programs designed to drive traffic and support revenue growth.
Recruit, develop, supervise, and mentor property staff while fostering teamwork, accountability, and customer service.
Ensure compliance with company standards, operational procedures, and risk management practices.
Serve as the primary point of contact for tenants, vendors, community organizations, and local stakeholders.