General Manager

Wingstop • Oklahoma City, OK

4d

About The Position

Wingstop – Vibe Restaurants is seeking a General Manager to lead the team and oversee day-to-day restaurant operations. The General Manager is accountable for financial results, enforcing policies and procedures, protecting the brand, driving sales, and maintaining high service standards. This is an exempt, full-time position reporting to the Area Operations Coach.

The role owns restaurant operations, including facilities management, cash handling, organization, cleanliness, sanitation, guest satisfaction, and speed of service. It oversees the employee life cycle, from recruiting and training team members to developing restaurant managers, writing performance plans, and conducting regular check-ins. The General Manager is also accountable for store profitability and sales, including local store marketing and community engagement, as well as inventory, ordering, and labor management.

The position requires a high school diploma or equivalent and two to four years of supervisory experience in food service. A college degree is preferred. The role involves frequent standing and walking, occasional stooping, kneeling, and crouching, and lifting or moving up to 50 pounds. The work environment is moderate to loud and may involve evenings, weekends, holidays, temperature changes, and occasional smoke, steam, and heat in a confined area.

Requirements

• High school diploma or equivalent.
• Two to four years of supervisory experience in food service.
• At least 18 years old.
• Strong organizational, leadership, and communication skills.
• Ability to identify and solve problems.
• Thorough knowledge of food preparation, catering, and planning.
• General knowledge of computer functions, including Word and Excel.
• Ability to frequently stand and walk, occasionally stoop, kneel, and crouch, and lift and/or move up to 50 pounds.
• Ability to work in a moderate-to-loud environment and withstand temperature changes, occasional smoke, steam, and heat in a confined area.

Nice To Haves

• College degree.

Responsibilities

• Oversee all day-to-day restaurant operations, including facilities management, cash handling, organization, cleanliness, and sanitation.
• Ensure guest satisfaction and maintain a sense of urgency and speed of service.
• Recruit and train team members and develop restaurant managers.
• Write employee performance plans and conduct regular check-ins.
• Manage restaurant profitability and drive top-line sales through local store marketing and community engagement.
• Manage inventory, ordering, and labor.
• Uphold company policies and procedures and protect the brand.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED