About The Position

The General Manager is responsible for everything that happens during a shift, including staffing, cost controls, inventory, cash, food management, customer relations, store cleanliness, marketing, and profitability. The manager sets an example for the team, follows all company policies and procedures, and expects the same from the crew. The role may be offered without prior pizza experience, though such experience is preferred. Candidates must complete evaluations through Manager in Training before becoming a store manager. Orientation and training are provided on the job. General Managers may qualify for medical, dental, and vision insurance upon hire, with benefits available for use after 60 days of employment. The company follows Oregon state requirements for sick pay. The position starts at minimum wage, with raises based on training evaluations, within a stated range of $16.80–$20.36. Monthly bonuses may be offered if criteria and responsibilities are met, but are not guaranteed. The position involves operating store equipment, preparing products, receiving and processing orders, taking inventory, completing paperwork, and cleaning equipment and facilities. Work may expose team members to changing temperatures, food odors, cornmeal dust, hot surfaces, sharp edges, moving mechanical parts, and adverse weather. Physical activities include standing, walking, lifting and carrying supplies, pushing or pulling trays, occasional climbing, bending, crouching, reaching, and frequent hand use. Some delivery-related navigation and movement between the store, vehicle, and customer locations may also be involved.

Requirements

  • Complete all evaluations up to Manager in Training before becoming manager of a store location.
  • Ability to perform basic arithmetic accurately and quickly, including making correct monetary change.
  • Ability to understand and provide correct written instructions.
  • Verbal, writing, and telephone skills to take and process orders and communicate with customers and coworkers.
  • Ability to communicate and interact respectfully and effectively with people across cultures, abilities, genders, ethnicities, and races.
  • Ability to use a computer keyboard or touch screen to enter orders.
  • Ability to direct activities, perform repetitive tasks, work independently and with others, work under stress, meet quality standards, deal with people, analyze and compile data, and make judgments and decisions.
  • Ability to perform the physical tasks described, including standing, walking, lifting, carrying, pushing, pulling, bending, reaching, and frequent hand use.
  • Reliable attendance and punctuality and transportation to and from work.

Nice To Haves

  • Prior pizza experience is preferred.

Responsibilities

  • Manage all activities and operations during the assigned shift.
  • Control costs, inventory, cash, and food management.
  • Manage staffing and paperwork.
  • Work to a schedule and maintain store standards and a professional image.
  • Provide great customer service and manage customer relations.
  • Maintain attendance and punctuality, transportation arrangements, and store cleanliness.
  • Support marketing and store profitability.
  • Follow all policies and procedures and set an example for the crew.
  • Operate equipment, stock ingredients, prepare products, receive and process telephone orders, take inventory, complete paperwork, and clean equipment and the facility.
  • Be willing to perform any job that needs to be done.

Benefits

  • Medical insurance, available for use after 60 days of employment.
  • Dental insurance, available for use after 60 days of employment.
  • Vision insurance, available for use after 60 days of employment.
  • Sick pay in accordance with Oregon state requirements.
  • Raises based on completion of training evaluations.
  • Monthly bonuses may be offered if criteria and responsibilities are met; bonuses are not guaranteed.
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