General Manager(07823) - 1001 E. Las Tunas Dr.
About The Position
The General Manager is responsible for everything that happens during a shift, including cost, inventory, and cash controls and customer relations. The manager sets an example for the crew, follows all company policies and procedures, and expects the same from team members. Duties include staffing, paperwork, food management, scheduling, maintaining store standards and cleanliness, customer service, marketing, and supporting profitability. The role also includes general store-team duties such as operating equipment, stocking ingredients, preparing products, receiving and processing telephone orders, taking inventory, completing paperwork, and cleaning equipment and the facility. On-the-job orientation and training are provided.
Requirements
- Judgment, math skills, and the ability to multitask.
- Ability to comprehend and give correct written instructions.
- Ability to communicate verbally with customers and co-workers to process orders by phone and in person.
- Ability to add, subtract, multiply, and divide accurately and quickly, with a calculator if needed.
- Ability to make correct monetary change.
- Verbal, writing, and telephone skills to take and process orders.
- Motor coordination to make precise movements rapidly and accurately.
- Ability to enter orders using a computer keyboard or touch screen.
- Navigational skills to read a map and locate addresses within the delivery area.
- Ability to navigate adverse terrain, including multi-story buildings, private homes, and other delivery sites, while carrying product.
- Transportation to and from work.
- Ability to work under stress, meet strict quality control standards, deal with people, analyze and compile data, and make judgments and decisions.
Responsibilities
- Oversee all activities during the shift.
- Manage cost controls, inventory control, cash control, and customer relations.
- Set an example for the crew and ensure company policies and procedures are followed.
- Handle staffing and paperwork.
- Manage food and work to a schedule.
- Maintain store image, standards, and cleanliness.
- Provide great customer service.
- Maintain attendance and punctuality expectations.
- Support marketing and profitability.
- Operate equipment, stock ingredients, prepare products, and receive and process telephone orders.
- Take inventory, complete associated paperwork, and clean equipment and the facility.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
