General Manager(06061) - 7861 Bayside Rd.

Domino's Franchise•Chesapeake Beach, MD

About The Position

The General Manager is responsible for the success of the store and its Team Members. This role leads store operations, maintains brand and company standards, develops Team Members, and drives sales, customer satisfaction, and profitability. General Managers may progress into other management roles or franchise ownership.

Requirements

Exceptional and positive attitude.
Integrity and honesty.
Excellent attendance and punctuality.
Must be at least 18 years old.
Reliable transportation and a valid driver’s license, vehicle registration, and liability insurance.
Ability to pass a background investigation and motor vehicle report.
Adaptability, accountability, self-motivation, and passion for excellent customer service and superior products.
Ability to effectively train and engage Team Members.
Ability and commitment to partner with Human Resources and corporate office team members on hiring practices and compliance with state and federal employment legislation.
Knowledge of inventory control, labor costs, and computers.
Ability to create and effectively manage Team Member schedules.
Ability to perform basic arithmetic accurately and quickly, with a calculator if needed.
Verbal, writing, and telephone skills to communicate effectively with Team Members and customers.
Motor coordination between eyes and hands/fingers to make precise movements rapidly and accurately.
Ability to enter orders using a computer keyboard or touch screen.
Ability to use proprietary software systems PULSE and PWR.
Ability to comprehend and give correct written instructions.
Ability to talk and hear on the telephone.
Near- and mid-range vision for most in-store tasks and depth perception.
Ability to differentiate between hot and cold surfaces.
Ability to direct activities, perform repetitive tasks, work alone and with others, work under stress, meet strict quality-control standards, deal with people, analyze and compile data, and make judgments and decisions.
Ability to stand for long periods; most tasks are performed from a standing position.

Nice To Haves

One to two years of previous quick-service restaurant experience, preferably in the pizza niche.

Responsibilities

Manage costs, build sales, increase the customer base, and improve store profitability.
Lead Team Members in operational excellence and promotion of brand standards.
Recruit, train, and schedule new Team Members.
Provide continuous training and development for Team Members and management teams.
Uphold brand standards and company policies.
Serve as an operations expert on Domino’s operating standards to maximize productivity.
Ensure consistently high-quality products and customer service.
Ensure health, safety, and cleanliness standards are upheld.
Foster productive and professional relationships and engage Team Members.
Mentor Team Members in all store-level positions and serve as an operations expert.
Build relationships with customers and the community.
Handle cash, reconciliation, and reporting.
Control and manage inventory.
Assist the General Manager in marketing efforts.