General Manager

Tharaldson Hospitality•Columbus, OH

4d•$85,000 - $90,000•Onsite

About The Position

The General Manager is responsible for the overall leadership and successful operation of the Staybridge Suites by IHG in Columbus/Polaris, Ohio. The role oversees daily operations, financial performance, guest satisfaction, associate engagement, and brand compliance, while creating an exceptional experience for guests and team members. The ideal candidate is a visible, hands-on leader who enjoys mentoring others, building strong teams, and driving operational excellence.

Requirements

At least 1 year of Hotel General Manager experience in a Select Service or Extended Stay hotel.
Strong leadership, communication, and team development skills.
Experience managing hotel financials, budgets, labor costs, and operational performance.
Knowledge of scheduling, inventory management, purchasing, and payroll.
Valid driver's license and reliable transportation.
Flexible schedule, including evenings, weekends, and holidays as business needs require.

Nice To Haves

Hilton, Marriott, or IHG brand experience.
Associate degree or higher in Hospitality, Business, or a related field, or an equivalent combination of education and experience.

Responsibilities

Lead all aspects of hotel operations to maximize guest satisfaction, associate engagement, and financial performance.
Recruit, train, coach, and develop a high-performing hotel team.
Ensure compliance with company policies, franchise standards, and operating procedures.
Manage labor, expenses, and operating budgets while maintaining profitability.
Monitor key performance metrics and implement strategies to improve results.
Foster outstanding guest service and promptly resolve guest concerns.
Maintain cleanliness, safety, and property appearance standards.
Oversee scheduling, payroll, inventory, purchasing, and daily financial reporting.
Build relationships within the local community and participate in sales and marketing initiatives.
Partner with the Area Director to develop budgets, business plans, and operational strategies.
Ensure accurate completion of administrative tasks, audits, banking, and reporting requirements.
Be available to respond to operational needs as required.
Perform other duties as assigned.