General Manager(04986) - 100 Lakehurst Avenue

Domino's•Pemberton Township, NJ

3d•$1,000 - $1,100

About The Position

The General Manager oversees store operations and is responsible for what happens during their shift, including cost, inventory, and cash controls; customer relations; staffing; paperwork; food management; scheduling; store image and standards; customer service; attendance and punctuality; cleanliness; marketing; and profitability. The manager is expected to set an example by following all policies and procedures and ensuring the crew does the same. The role requires judgment, math skills, and the ability to multitask and work under stress. Orientation and training are provided on the job. General job duties for store team members include operating equipment, stocking ingredients and supplies, preparing products, receiving and processing telephone orders, taking inventory, completing paperwork, and cleaning equipment and the facility. Some team members may also deliver products by car and to customers' doors, distribute flyers and door hangers, and must have a valid driver's license and access to an insured vehicle for delivery. The position involves standing for most tasks, walking short distances, completing paperwork while seated, lifting and carrying supplies, pushing or pulling trays, and occasional climbing or ladder use. Work conditions include varying temperatures, food odors, cornmeal dust, cramped quarters, hot surfaces and tools, sharp edges, and moving mechanical parts. The job also requires frequent reaching and hand use, repetitive bending, and the ability to work alone or with others, direct activities, meet quality standards, and make decisions.

Requirements

Use judgment, math skills, and the ability to multitask.
Ability to add, subtract, multiply, and divide accurately and quickly; a calculator may be used.
Ability to make correct monetary change.
Ability to comprehend and give correct written instructions.
Verbal, writing, and telephone skills to take and process orders.
Ability to communicate with customers and co-workers in person and over the phone.
Ability to enter orders using a computer keyboard or touch screen.
Motor coordination to make precise movements rapidly and accurately.
Ability to direct activities, perform repetitive tasks, work alone and with others, work under stress, meet quality standards, deal with people, analyze and compile data, and make judgments and decisions.
Ability to meet the physical demands of the position, including standing, walking, lifting and carrying supplies, pushing or pulling trays, reaching, bending, crouching, and occasional climbing.
For delivery duties: valid driver's license with a safe driving record meeting company standards.
For delivery duties: access to an insured vehicle that can be used for delivery.
For delivery duties: navigational skills to read a map and locate addresses in the designated delivery area.
For delivery duties: ability to navigate adverse terrain, including multi-story buildings and stairs, while carrying products.

Responsibilities

Oversee all activities and operations during the shift.
Manage cost controls, inventory control, and cash control.
Maintain customer relations and provide great customer service.
Staff the store and complete required paperwork.
Manage food and work to a schedule.
Maintain a perfect store image, cleanliness, and adherence to standards.
Ensure attendance and punctuality expectations are met.
Support marketing and store profitability.
Follow all policies and procedures and set the example for the crew.
Operate equipment, stock ingredients and supplies, prepare products, process orders, take inventory, and clean equipment and the facility as needed.
Deliver products, flyers, or door hangers when assigned to delivery duties.