General Manager, Recreation - Cottonwood Cove

Guest Services•Searchlight, NV

1d•$90,000 - $90,000•Onsite

About The Position

The Recreation General Manager leads unit operations and management, cultivating a team environment focused on exceptional customer service and consistently high staff performance. The role motivates employees, promotes accountability, and drives results while overseeing dock maintenance, boat slips, equipment, rentals, and property to support financial goals and company initiatives. The General Manager plans and develops daily operations, monitors sales, labor, and profit against budget, and manages staffing, accounting records, cash control, customer service, facility safety, and the unit’s profit and loss statement. The position also oversees facilities and grounds, preventive maintenance, risk management, vessel scheduling, slip leasing, and collections. The role requires a physical presence at the job site and work in outdoor conditions.

Requirements

3–5 years of management experience.
Boating and/or marine-related experience.
Ability to swim.
CPR/First Aid Certification.
Ability to organize and produce diverse marina programs.
Computer proficiency, including the ability to use MS Word, Excel, and Outlook.
Ability to interact effectively with a wide variety of people.
Ability to organize and coordinate multiple priorities, learn and develop new skills, and solve problems.
Ability to maintain confidentiality.
Excellent interpersonal, administrative, telephone, and other communication skills.
Ability to read and write work-related documents in English and communicate clearly in English.
Ability to perform the physical demands of the role, including moving frequently around the unit, bending, lifting, carrying, reaching, standing throughout the workday, and regularly climbing steps.
Ability to lift, carry, and push up to 25 lbs. regularly, 30–35 lbs. frequently, and up to 50 lbs. occasionally.
Ability to withstand temperature extremes and inclement outdoor weather.
Physical presence at the job site.

Nice To Haves

Bachelor’s degree preferred.

Responsibilities

Plan and develop daily operations.
Forecast and analyze sales, labor, and profit, and ensure compliance with the established budget.
Schedule, supervise, and participate in unit operational duties.
Recruit, supervise, train, schedule, discipline, review, and direct the unit’s management and staff.
Maintain accounting records, complete daily reporting requirements, and control cash.
Manage the unit’s P&L statement.
Respond to customer inquiries and resolve customer complaints.
Maintain a safe facility and uphold standards for maintenance, housekeeping, sanitation, dress, cash control, and employee hygiene.
Notify the District Manager of unusual events, circumstances, and safety or quality-control issues.
Represent the company professionally and positively, and maintain and enhance its image in interactions with clients, guests, associates, and vendors.
Ensure maintenance of facilities, docks, and surrounding grounds.
Create and implement preventive maintenance programs for infrastructure and equipment, as well as a comprehensive risk management program.
Manage boat and vessel scheduling, slip leasing, and collections.
Maintain awareness of safety issues and report them immediately to the manager.