General Manager(05278) - 209 Tate Cove Rd

Domino's Franchise•Ville Platte, LA

About The Position

The General Manager is responsible for everything that happens during a shift, including cost, inventory, and cash controls, food management, staffing, paperwork, customer relations, store cleanliness, marketing, and profitability. The role sets an example for the team, follows all company policies and procedures, and expects the same from crew members. Duties also include scheduling, maintaining attendance and punctuality, ensuring the store presents a perfect image and meets standards, and delivering great customer service. The position also includes general store-team duties such as operating equipment, stocking ingredients, preparing products, processing telephone orders, taking inventory, completing paperwork, and cleaning equipment and the facility. On-the-job orientation and training are provided. Delivery-related duties described in the posting include delivering products by car and to customers’ doors, and delivering flyers and door hangers.

Requirements

Judgment, math skills, and the ability to multitask.
Ability to comprehend and give correct written instructions.
Ability to communicate verbally with customers and co-workers to process orders by phone and in person.
Ability to add, subtract, multiply, and divide accurately and quickly; a calculator may be used.
Ability to make correct monetary change.
Verbal, writing, and telephone skills for taking and processing orders.
Motor coordination to make precise, rapid movements accurately.
Ability to enter orders using a computer keyboard or touch screen.
Navigational skills to read maps and locate addresses in the designated delivery area.
Ability to navigate adverse terrain, including multi-story buildings, private homes, and delivery sites, while carrying products.
Ability to direct activities, perform repetitive tasks, work independently and with others, work under stress, meet quality-control standards, deal with people, analyze and compile data, and make judgments and decisions.
Valid driver's license with a safe driving record meeting company standards.
Access to an insured vehicle that can be used for delivery.
Ability to meet the listed physical demands, including standing, walking, lifting and carrying supplies, pushing or pulling trays, climbing, bending, crouching, reaching, and driving.

Responsibilities

Oversee all activities during the shift.
Manage cost controls, inventory control, cash control, and food management.
Handle staffing, paperwork, and work scheduling.
Set an example by following all policies and procedures and expecting the same from the crew.
Maintain store cleanliness, a perfect image, and adherence to standards.
Provide great customer service and manage customer relations.
Support marketing and store profitability.
Maintain attendance and punctuality and ensure transportation to and from work.
Operate equipment, stock ingredients, prepare products, process telephone orders, take inventory, complete associated paperwork, and clean equipment and the facility.
Deliver products by car to customers and deliver flyers and door hangers.