General Manager of Fleet Operations

Illinois State Toll Highway Authority•Downers Grove, IL

About The Position

The General Manager of Fleet Operations supports the day-to-day operations of the Illinois Tollway. The role leads the staff and functions responsible for maintaining a safe, efficient Tollway vehicle and equipment fleet, including fleet maintenance, fuel management, procurement, training, records, and fleet locations. It also supports fleet budgeting, policies, procedures, and reporting to Tollway leadership and the Board of Directors.

Requirements

  • High school diploma, G.E.D., or equivalent education and experience.
  • At least five years of supervisory experience managing a fleet operation that includes a complete maintenance and repair division.
  • At least three years of day-to-day oversight of fleet personnel servicing vehicles and equipment used for various operations, including snow removal and road deicing.
  • Excellent organizational, project management, problem-solving, and critical-thinking skills.
  • Ability to manage and prioritize multiple projects and meet strict deadlines in a fast-paced, complex environment.
  • Ability to communicate effectively and work with stakeholders at all organizational levels.
  • Ability and willingness to maintain a flexible schedule to accommodate changing priorities.
  • Proficiency in Microsoft Word, Excel, Outlook, and PowerPoint.

Nice To Haves

  • Undergraduate degree in Business Management, public administration, or a related field, or equivalent related experience in management and administration.

Responsibilities

  • Manage, direct, and lead approximately 70 or more employees responsible for operating a well-maintained, safe, and efficient vehicle and equipment fleet.
  • Oversee fuel management for gasoline, E-85, and diesel, including developing fuel specifications, monitoring fuel testing, and monitoring the Computerized Fuel System.
  • Help develop and oversee Fleet capital, maintenance, and operating budgets for Tollway vehicles, equipment, operational supplies, and fuel.
  • Coordinate fleet-related training programs for fleet staff, mechanics, clerks, and vehicle and equipment operators.
  • Work with vehicle and equipment managers and suppliers on procurement, quality, warranty administration, and resolution of supplier conflicts.
  • Contribute to the development and implementation of policies and procedures for Fleet functional areas, including M-site vehicle maintenance and repairs.
  • Oversee vehicle and replacement-parts procurement; collaborate with Tollway Procurement and Illinois Central Management Services to develop contract specifications as needed.
  • Manage fleet locations and functions, including the body shop, contract towing, pool cars, vehicle records, green initiatives, fuel, and fleet-related systems.
  • Develop and implement preventive maintenance schedules for vehicles and equipment and maintain replacement-parts inventory.
  • Maintain vehicle records, including license plates, registrations, titles, and accident information, in hard copy and in the Computerized Fleet Management System as required by law.
  • Maintain the official Vehicle Policy and Procedures Manual.
  • Prepare and analyze management reports for the Executive Director, Chief of Facilities and Fleet, Deputy Chief of Facilities and Fleet, Chief of Roadway Maintenance, and Board of Directors as requested.
  • Perform and assist with other departmental duties as required.
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