Fleet Operations Manager

SubCom•Baltimore, MD
•Onsite

About The Position

SubCom's Fleet Operations Manager manages vessel movements and related operations in accordance with company policies and procedures and applicable local, national, and international laws. The role coordinates cross-functional teams and acts as a liaison between project coordinators and line management. It reviews project and budget status, manages schedules, prepares reports, and develops solutions to operational challenges in support of productivity, quality, and client satisfaction. The manager supports vessel operations, financial administration, operational planning, and continuous improvement. The role works closely with vessel Masters and internal departments to maintain vessel readiness, budgets, schedules, staffing, and compliance with project requirements.

Requirements

  • Bachelor’s degree in Business, Engineering, or a related field.
  • At least 2 years of experience working in port or vessel management operations.
  • Initiative, self-motivation, and a results-focused approach.
  • Strong analytical and problem-solving skills.
  • Excellent verbal and written communication skills.
  • Strong customer focus.
  • Ability to excel in a fast-paced, community- and team-oriented environment.
  • Proficiency in Microsoft Office applications.
  • Demonstrated experience developing, coordinating, and implementing plans, policies, and procedures in support of organizational strategic objectives.
  • Demonstrated experience developing and managing operational budgets and a sound understanding of financial management principles.
  • Must be legally authorized to work in the United States; employment eligibility verification is required at hire. Visa sponsorship is not available.
  • Applicants must attach a resume; applications without a resume cannot be considered.

Responsibilities

  • Manage vessel movements into and out of countries in accordance with company policy and applicable laws and processes.
  • Research, nominate, and monitor local suppliers and agents for vessel business.
  • Process accounts receivable and payable using Oracle and AMOS; produce reports, organize fiscal documents, process agent bills, and reconcile agent accounts.
  • Invoice funding sources, calculate completed units of service, and ensure invoice accuracy, including vessel agency credits and fees.
  • Improve operational systems, processes, and policies, including management reporting, information flow, business processes, and organizational planning.
  • Contribute to long-term planning and initiatives supporting operational excellence.
  • Serve as the first point of contact for the vessel Master on daily operations.
  • Produce and maintain Operational Directives.
  • Review and authorize AMOS Purchasing Requests in accordance with the TCSC Purchasing Manual.
  • Update vessel schedules and forecasts in the Ship Tracking Report.
  • Work with the vessel Master to develop, monitor, and maintain vessel budgets and monthly, quarterly, and annual budget reviews.
  • Research and implement standardization initiatives with fleet and management.
  • Communicate with port agents, make nominations, and review Agent Disbursement Accounts.
  • Work with the Master to ensure vessel project readiness, including maintaining appropriate onboard cable gear stocks.
  • Coordinate with the Master, Port Engineering, Submersibles, Compliance, and other IP Department Heads to optimize port activities and inspections.
  • Liaise with Permitting Managers to provide details supporting project and vessel permitting.
  • Coordinate with Cable Maintenance Managers and the Master on vessel activities and readiness to meet DMOQ requirements.
  • Work with Purchasing and Logistics to help determine deliveries for vessels at each port call.
  • Work with Marine Personnel to ensure vessels are appropriately manned for Minimum Safe Manning and project requirements.

Benefits

  • Competitive salaries
  • Medical insurance
  • Dental insurance
  • Vision insurance
  • Life and disability insurance coverage
  • Flexible Spending Account (FSA)
  • Health Savings Account (HSA)
  • Generous vacation
  • Paid sick leave
  • Paid parental leave
  • Paid holidays
  • Tuition reimbursement
  • Adoption assistance
  • 401(k) plan with generous company match
  • Some positions may be eligible for shift differential
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