Fleet Operations Manager

Gatik AI • Fort Worth, TX

2d • Onsite

About The Position

The Fleet Operations Manager is the primary technical subject matter expert and operational leader connecting central hardware engineering, depot dispatch, and local maintenance execution. The role oversees fleet readiness and availability, ensuring trucks are prepared and staged for commercial route schedules, as well as fleet health and safety across both commercial vehicle roadworthiness and the Autonomous Driving System (ADS) sensor, compute, and hardware stack.

Reporting to the Sr. Manager, Market Operations, the manager governs third-party maintenance providers, manages dealership warranty and service turnaround, maintains structured root-cause diagnostic protocols, and uses connected telematics to optimize fleet cost-per-mile while protecting system safety and vehicle uptime. The position is onsite five days per week in Phoenix, Arizona, or Fort Worth, Texas.

Requirements

• At least 5 years of experience in commercial fleet operations, logistics maintenance management, medium-duty/heavy-duty truck repair operations, or advanced field hardware deployment.
• At least 3 years directly managing external maintenance vendors, commercial truck dealerships, or third-party service provider networks under structured SLAs and performance scorecards.
• Practical knowledge of Class 4–8 commercial truck platforms, diesel powertrains, pneumatic/hydraulic brake systems, FMCSA/DOT regulatory compliance, and commercial upfits.
• Experience extracting and analyzing vehicle data from Fleet Management Systems (FMS/CMMS), telematics gateways (J1939/OBD), diagnostic trouble codes (DTCs), and reporting tools such as Excel, Tableau, or Looker.
• Ability to lead structured root-cause investigations using methods such as DMAIC, 5-Why, or Fishbone, and document Standard Operating Procedures (SOPs).
• Bachelor’s degree in Mechanical Engineering, Automotive Technology, Supply Chain, Operations, or equivalent practical field experience.
• Valid driver’s license and clean driving record.

Nice To Haves

• Experience with Samsara.
• CDL Class A with air brake endorsement.
• Direct experience in autonomous vehicles, advanced robotics, connected commercial fleets, or automated guided transport.
• Hands-on troubleshooting and calibration experience with perception sensor suites, including cameras, LiDAR, radar, IMU/GNSS systems, and compute modules.
• Formal certification or practical experience in Lean Six Sigma, Kaizen, Toyota Production System (TPS), or high-reliability depot operating frameworks.
• Familiarity with OEM service networks such as Freightliner, Isuzu, International, and Peterbilt, and with warranty claim processing portals.

Responsibilities

• Maximize vehicle availability and utilization, coordinating preventative maintenance, campaigns, and retrofits to support commercial route schedules.
• Oversee commercial vehicle maintenance, upfitter equipment, and Autonomous Driving System hardware health while enforcing FMCSA, DOT, and safety regulations.
• Manage third-party repair shops, dealerships, and mobile service providers; enforce SLAs, lead root-cause investigations, and maximize warranty recovery.
• Use telematics and diagnostic data to reduce cost-per-mile metrics and report operational KPIs.
• Align with procurement on spare-part stocking.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager