General Manager, Line of Credit

NinjaHoldings•Chicago, IL
•Remote

About The Position

CreditNinja is seeking an entrepreneurial General Manager to own and scale its revolving line-of-credit business. The role is responsible for turning an early-stage product into a durable, profitable business line by improving its economics and growing its customer base. The General Manager holds full P&L responsibility across strategy, product, growth, credit, capital, operations, and financial performance. This is a fully remote, U.S.-based position reporting to the President of CreditNinja Lending. The role includes refining the LOC strategy and its relationship to CreditNinja’s installment loans; improving economics throughout the customer and account lifecycle; growing customer acquisition, repeat use, and lifetime value; enhancing the digital product experience; optimizing underwriting and portfolio performance; scaling funding; and building a high-performing cross-functional team. The General Manager works closely with teams across Marketing, Product, Engineering, Credit, Risk, Analytics, Finance, Capital Markets, Operations, Legal, and Compliance.

Requirements

  • Bachelor’s degree in Business, Finance, Economics, or a related field.
  • 10+ years of progressive experience in consumer lending, fintech, or financial services, including senior leadership roles with direct P&L ownership.
  • Demonstrated success scaling an early-stage business line or product into a profitable operation.
  • Strong command of revolving credit economics, including credit-line assignment and management, utilization, pricing, credit and portfolio performance, and drivers of a profitable lending P&L.
  • Proven ability to grow a digital consumer credit product through marketing channels, partnerships, and customer engagement.
  • Working knowledge of consumer lending regulations, including open-end credit requirements (TILA and Regulation Z), ECOA, FCRA, UDAAP, and related state and federal requirements.
  • Entrepreneurial, hands-on operating approach and ability to thrive in a fast-paced environment with change and ambiguity.
  • Exceptional leadership, communication, and analytical skills, with the ability to influence across all levels of an organization.
  • Ability and drive to take ownership of the business and its outcomes.

Nice To Haves

  • MBA or advanced degree preferred.
  • Experience scaling a business in lines of credit, credit cards, or other revolving credit is ideal.
  • Experience serving subprime or near-prime consumers preferred.

Responsibilities

  • Own the full P&L for the line-of-credit business, drive revenue and profitability targets, manage risk-adjusted returns, and scale the business from early traction.
  • Refine and execute the strategy for growing the LOC into a durable, differentiated product, including defining how it complements installment loans.
  • Improve unit economics across account opening, credit limits, line increases, draws, utilization, pricing, and repayment.
  • Work with Marketing to grow new accounts through direct, partner, and mobile app channels; increase repeat use and customer lifetime value; and own the business growth plan.
  • Work with Product and Engineering to improve the digital customer experience across application, draws, payments, and account management, and drive acquisition, engagement, and retention.
  • Partner with Credit, Risk, and Analytics to optimize underwriting, credit-line strategy, pricing, and portfolio monitoring while balancing growth with sound credit outcomes.
  • Build and scale the funding strategy with Finance and Capital Markets, support balance growth, and optimize cost of capital.
  • Build and develop a high-performing cross-functional team as the business scales, fostering ownership, accountability, and speed.
  • Coordinate across Marketing, Operations, Finance, Legal, Compliance, and Technology to align the LOC business with broader company objectives.

Benefits

  • Flexible Paid Time Off
  • Health benefits with medical, dental, and vision insurance plans
  • 401(k) with matching contribution
  • Paid Family Leave
  • Annual wellness and work-from-home subsidies
  • Employee Referral Program
  • Remote-first culture with a convenient downtown office
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