General Manager in Training - Retail

Love's Travel Stops & Country Stores•Las Vegas, NM

About The Position

The General Manager in Training assists with and oversees daily operations to drive efficiency, quality, sales growth, and customer satisfaction. The role has hands-on responsibility for multiple business operations, potentially including a retail store, fuel, restaurant, fresh kitchen, and truck care. It supports the General Manager in executing tasks, maintaining schedule and cash integrity, completing operational reporting, and identifying opportunities through financial analysis. The position helps maintain a safe, clean, and well-maintained facility; drives sales through ordering, stocking, inventory management, and merchandising; and collaborates with managers on talent acquisition. The role requires a customer-focused approach, leadership and team development, and the ability to work a variety of shifts, including occasional overnights, weekends, and holidays. It also involves frequent physical activity and lifting or moving items over 75 pounds.

Requirements

At least 2 years of management experience in retail, travel stop or convenience store, big box, grocery, or department store settings.
At least 2 years managing operations with annual sales volume of $2 million or more.
At least 2 years affecting and interpreting budgets and profit and loss statements.
At least 2 years supervising and training 5–10 or more employees.
Intermediate computer skills, including Microsoft Office, Outlook, Word, and Excel.
Ability to successfully complete a pre-employment drug screen and background check.
Excellent communication and interpersonal skills with a customer-satisfaction focus.
Strong customer service, rapport-building, and salesmanship skills.
Strong organizational and multitasking abilities, with attention to detail.
Effective teamwork skills.
Ability to work various shifts, including days, afternoons, evenings, nights, occasional overnights, weekends, and holidays.
Ability to perform regular talking and hearing, and activities involving standing, walking, bending, kneeling, stooping, crouching, crawling, and climbing.
Ability to frequently lift or move items weighing over 75 pounds; specific vision abilities are required.

Responsibilities

Oversee multiple business operations, potentially including retail, fuel, restaurant, fresh kitchen, and truck care.
Ensure the facility is safe, clean, and well maintained, including restrooms, showers, facilities, and equipment; conduct safety checks.
Drive sales through efficient ordering, stocking, inventory management, and merchandising standards.
Assist the General Manager with task execution and completion, schedule and cash integrity, and daily, weekly, and monthly reporting.
Understand and analyze financial reports, including profit and loss statements, and take action to capture opportunities.
Collaborate with managers on talent acquisition.
Support customer satisfaction through effective operations and employee-vehicle deployment.
Lead, supervise, and train employees.