General Manager in Training
About The Position
The General Manager in Training learns Gerber Collision & Glass processes and the responsibilities of each position in the WOW Process. The role is expected to provide excellent customer service and strive for high performance. The employee completes role-based certifications and performs the related shop duties to develop knowledge of each position, then completes the GM Onboarding program and demonstrates knowledge of the WOW Operating Way. Duties and responsibilities may change at any time, and reasonable accommodations may be made to enable individuals with disabilities to perform the job.
Requirements
- High school diploma or GED.
- Successfully complete role-based competencies for each shop position.
Nice To Haves
- College or military background.
- Automotive technical education or training.
- Completed courses specializing in repair procedures.
Responsibilities
- Ensure consistent execution of the WOW (Wow Operating Way) plan.
- Complete the CSR Role Based Certification and perform CSR duties for several weeks to learn the role.
- Complete the Parts Coordinator Role Based Certification and perform Parts Coordinator duties for several weeks to learn the role.
- Complete the Estimator Role Based Certification and perform Estimator duties for several months to learn the role.
- Successfully complete the role-based competencies for each position in the shop.
- Complete the GM Onboarding program and demonstrate knowledge of the WOW Operating Way.
- Provide excellent service to customers and strive to be the best.
Benefits
- Annual paid time off plans.
- Two weeks of paid parental leave for full-time employees working a minimum of 30 hours per week.
- Six paid holidays annually.
- Medical, prescription drug, dental, and vision insurance effective Day 1.
- 401(k) retirement plan with company match.
- Employer-paid short-term disability and life insurance.
- Additional voluntary life insurance.
- Continuing education opportunities.
- Free prescription or non-prescription safety glasses annually.
- Annual voluntary uniform stipend.
- Voluntary daily pay option.
- May be eligible for bonus opportunities tied to individual or business initiatives.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
