General Manager in Training

Links Car Wash•Tampa, FL

12d•Onsite

About The Position

Links Car Wash is seeking a General Manager in Training to lead site operations, team performance, customer service, and financial results. The role is responsible for maintaining a safe, efficient, and customer-focused environment while supporting revenue growth, operational excellence, and employee development. The position is suited to experienced leaders from car wash, retail, hospitality, automotive services, food service, or other customer-focused industries who want to grow with a rapidly expanding organization. The General Manager in Training oversees daily site operations, facility maintenance, equipment, inventory, performance, and compliance. The role recruits and develops team members, supports customer satisfaction and local engagement, manages budgets and financial controls, and promotes safety. Links Car Wash describes the position as an opportunity to gain hands-on experience with advanced automated equipment and grow within maintenance, field service, and operations.

Requirements

High school diploma or equivalent.
1–2 years of proven management or site leadership experience, preferably in the car wash industry.
Strong leadership skills and ability to motivate, coach, and develop employees.
Excellent operational, organizational, and project management abilities.
Strong problem-solving and decision-making skills.
Excellent verbal and written communication skills.
Proficiency in Microsoft Office Suite and business or project management software.
Ability to work under pressure and meet labor goals, budgets, and operational deadlines.
Willingness to learn, adapt, and take on new challenges in a fast-paced environment.
Ability to walk, stand, bend, stoop, kneel, twist, reach, perform repetitive movements, and carry out activities involving grasping, lifting, pushing, pulling, and turning for extended periods.
Ability to work indoors and outdoors in varying weather conditions, including hot and cold temperatures.

Nice To Haves

Experience in car wash operations, automotive services, retail management, hospitality management, or related service industries.
Experience managing budgets, labor costs, inventory, scheduling, and operational performance metrics.
Familiarity with customer service best practices and performance management.

Responsibilities

Oversee day-to-day site operations, workflow, service standards, and operational performance.
Manage facility maintenance, equipment functionality, inventory, and overall site readiness.
Monitor site performance, labor utilization, productivity metrics, and customer satisfaction scores.
Ensure compliance with company policies, operating procedures, and safety standards.
Conduct routine site inspections and address operational or maintenance concerns.
Implement process improvements to increase productivity, efficiency, and customer experience.
Maintain a clean, organized, and professional site environment.
Recruit, hire, onboard, train, and develop a high-performing team.
Coach and mentor Assistant Managers and Team Members, provide performance feedback, and conduct evaluations and development planning.
Foster a positive, collaborative, customer-focused culture and delegate responsibilities while maintaining accountability.
Deliver strong customer experiences, resolve concerns professionally, and build customer loyalty.
Support local marketing and community engagement initiatives when applicable.
Prepare, manage, and monitor operational budgets and analyze financial performance, labor costs, sales trends, and profitability.
Control expenses and identify opportunities to increase revenue, reduce costs, and improve performance.
Ensure accurate reporting and adherence to company financial practices and controls.
Promote workplace safety, enforce safety and risk-management procedures, and ensure regulatory and company compliance.
Conduct safety meetings and training and follow up on incidents as required.
Maintain a safe environment for employees, customers, and vendors.