General Manager in Training - Retail

Love's Travel Stops & Country Stores•Santa Rosa, NM

About The Position

Operations Managers assist and oversee daily operations to drive efficiency, quality, and customer satisfaction. This role involves leading a team, managing processes, and executing strategies to grow sales and meet organizational goals. It offers an opportunity to make an impact in a supportive team environment. The position has hands-on responsibility for multiple business operations, potentially including a retail store, fuel, restaurant, fresh kitchen, and truck care. The General Manager in Training assists the General Manager with task execution, scheduling, cash integrity, and daily, weekly, and monthly reporting. The role also involves understanding financial reports, analyzing profit and loss statements, and acting on opportunities to improve results.

Requirements

  • At least 2 years of management experience in retail, a travel stop or convenience store, big box, grocery, or department store.
  • At least 2 years managing operations with annual sales volume of $2 million or more.
  • At least 2 years working with and interpreting budgets and profit and loss statements.
  • At least 2 years supervising and training 5–10 or more employees.
  • Intermediate computer skills, including Microsoft Office, Outlook, Word, and Excel.
  • Ability to successfully complete a pre-employment drug screen and background check.
  • Excellent communication and interpersonal skills, with a customer-satisfaction focus.
  • Strong organizational and multitasking abilities, with attention to detail.
  • Effective teamwork skills.

Responsibilities

  • Oversee multiple business operations, potentially including retail, fuel, restaurant, fresh kitchen, and truck care.
  • Maintain a safe, clean, and well-maintained facility, including restrooms, showers, facilities, and equipment; perform safety checks.
  • Drive sales through efficient ordering, stocking, inventory management, and merchandising.
  • Assist the General Manager with task execution, scheduling, cash integrity, and daily, weekly, and monthly reporting.
  • Analyze profit and loss statements and act on opportunities to improve business results.
  • Collaborate with managers on talent acquisition.
  • Lead, supervise, and train employees.
  • Manage customer service and employee-vehicle deployment to support customer satisfaction.

Benefits

  • Company-funded tuition assistance program
  • Paid time off
  • Flexible scheduling
  • 401(k) with 100% match up to 5%
  • Medical, dental, and vision insurance after 30 days
  • Competitive pay
  • Career development
  • Quarterly bonus program
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