General Manager in Training

Sun Tan City - Mason Group•Raleigh, NC
•$16 - $17

About The Position

The Salon Director in Training helps drive store performance, foster superior client service, and maintain operational excellence to meet or exceed established productivity goals. This person manages and supervises Tanning Consultants to achieve company goals and leads by example in all company operations. The role fosters urgency in achieving objectives and holds the team accountable for delivering an exceptional client experience. The position involves working a five-day workweek of approximately 35 to 40 hours per week, including nights and weekends. The role also requires standing and walking for extended periods, bending to clean equipment and pick up items, lifting or assisting with heavy boxes, and performing salon cleaning tasks.

Requirements

  • Management and/or sales experience.
  • Basic computer skills, including the ability to use Word, Excel, and Outlook.
  • Ability to manage multiple situations simultaneously in a fast-paced environment.
  • Knowledge of client service techniques and operational practices.
  • Problem-solving and organizational/planning skills.
  • Strong leadership skills and ability to coach and mentor.
  • Team-building skills.
  • Ability to prioritize and delegate.
  • Ability to work nights and weekends.
  • Ability to work a five-day workweek of approximately 35 to 40 hours per week.
  • Ability to stand and walk for long periods.
  • Ability to bend at the waist to clean tanning equipment.
  • Ability to lift or assist in lifting items and heavy boxes.
  • Ability to bend down to pick up trash, towels, and other items from floors.
  • Ability to perform salon cleaning functions, including dusting, sweeping, mopping, and scrubbing.

Nice To Haves

  • Beauty industry and/or customer service experience.

Responsibilities

  • Monitor and manage daily salon operations in a fast-paced environment.
  • Lead by example in company operations, creating a client-centric experience and meeting personal sales expectations.
  • Maintain a professional and impeccably clean salon environment.
  • Establish clear goals and objectives for team members.
  • Coach, train, and provide feedback to improve team members’ daily performance.
  • Generate sales reports, maintain inventory, and assist with other Salon Director functions.
  • Assist the Salon Director in controlling revenue and expenses.
  • Help maintain appropriate staffing levels to maximize productivity and customer service while controlling labor costs.

Benefits

  • Bonus based on performance
  • Employee discounts
  • Health insurance
  • Opportunity for advancement
  • Paid time off
  • Training & development
  • Vision insurance
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