General Manager in Training - Retail

Love's Travel Stops & Country Stores • Norfolk, MA

6d

About The Position

The General Manager in Training assists with and oversees daily operations to drive efficiency, quality, and customer satisfaction. The role has hands-on responsibility for multiple business operations, potentially including retail, fuel, restaurant, fresh kitchen, and truck care. It supports the General Manager with task execution, scheduling, cash integrity, and reporting, while helping grow sales and meet organizational goals. The position requires a flexible schedule that may include days, afternoons, evenings, nights, occasional overnights, weekends, and holidays, as well as active physical work.

Requirements

• At least 2 years of experience in retail, travel stop or convenience store, big box, grocery, or department store management.
• At least 2 years managing operations with annual sales volume of $2 million or more.
• At least 2 years affecting and interpreting budgets and profit and loss statements.
• At least 2 years supervising and training 5–10 or more employees.
• Intermediate computer skills, including Microsoft Office, Outlook, Word, and Excel.
• Ability to successfully complete a pre-employment drug screen and background check.
• Excellent communication and interpersonal skills, with a focus on customer satisfaction.
• Customer service, rapport-building, sales, and operational coordination skills.
• Strong organizational and multitasking abilities, attention to detail, and teamwork skills.
• Ability to work varied shifts, including days, afternoons, evenings, nights, occasional overnights, weekends, and holidays.
• Ability to meet the physical demands of the role, including frequent lifting or moving of items over 75 pounds.

Responsibilities

• Assist with and oversee daily operations to improve efficiency, quality, and customer satisfaction.
• Handle multiple business operations, potentially including retail store, fuel, restaurant, fresh kitchen, and truck care.
• Maintain a safe, clean, and well-maintained facility, including restrooms, showers, facilities, and equipment, and conduct safety checks.
• Drive sales through efficient ordering, stocking, inventory management, and merchandising.
• Assist the General Manager with task execution and completion, scheduling, cash integrity, and daily, weekly, and monthly reporting.
• Understand financial reports, analyze profit and loss statements, and take action to capture and capitalize on opportunities.
• Collaborate with managers on talent acquisition.
• Lead, supervise, and train employees.

Benefits

• Company-funded tuition assistance program
• Paid time off
• Flexible scheduling
• 401(k) with 100% match up to 5%
• Medical, dental, and vision insurance after 30 days
• Competitive pay
• Career development
• Quarterly bonus program

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed