General Manager in Training - Retail

Love's Travel Stops & Country Stores•Menomonie, WI

About The Position

Operations Managers assist with and oversee daily operations to drive efficiency, quality, and customer satisfaction. The role involves leading a team, managing processes, and executing strategies to grow sales and meet organizational goals. The General Manager in Training has hands-on responsibility for multiple business operations, potentially including a retail store, fuel, restaurant, fresh kitchen, and truck care. The role supports the General Manager and helps ensure effective operations, strong customer service, and achievement of business goals.

Requirements

At least 2 years of management experience in retail, travel stops or convenience stores, big box, grocery, or department stores.
At least 2 years managing operations with annual sales volume of $2 million or more.
At least 2 years affecting and interpreting budgets and profit and loss statements.
At least 2 years supervising and training 5–10 or more employees.
Intermediate computer skills, including Microsoft Office, Outlook, Word, and Excel.
Ability to successfully complete a pre-employment drug screen and background check.
Excellent communication and interpersonal skills with a customer-satisfaction focus.
Strong customer service, rapport-building, and sales skills.
Strong organizational and multitasking abilities with attention to detail.
Effective teamwork skills.
Ability to work varied shifts, including days, afternoons, evenings, nights, occasional overnights, weekends, and holidays.
Ability to perform regular talking and hearing and to stand, walk, bend, kneel, stoop, crouch, crawl, and climb.
Ability to frequently lift or move items weighing over 75 pounds.
Specific vision abilities are required.

Responsibilities

Oversee multiple business operations, potentially including retail, fuel, restaurant, fresh kitchen, and truck care.
Ensure the facility is safe, clean, and well maintained, including restrooms, showers, facilities, and equipment, and conduct safety checks.
Drive sales through efficient ordering, stocking, inventory management, and merchandising.
Assist the General Manager with task execution and completion, scheduling, cash integrity, and daily, weekly, and monthly reporting.
Understand financial reporting, analyze profit and loss statements, and act on opportunities to improve results.
Collaborate with managers on talent acquisition.
Manage operations and employee-vehicle deployment to support customer satisfaction.