General Manager in Training - Retail

Love's Travel Stops & Country Stores•Gallup, NM

About The Position

The General Manager in Training assists and oversees daily operations to drive efficiency, quality, and customer satisfaction. The role has hands-on responsibility for multiple business operations, potentially including a retail store, fuel, restaurant, fresh kitchen, and truck care. It supports the General Manager with task execution, scheduling, cash integrity, and reporting while helping grow sales and meet organizational goals. The position maintains a safe, clean, and well-maintained facility; drives sales through ordering, stocking, inventory management, and merchandising; and uses financial reports, including profit and loss statements, to identify and act on opportunities. It also collaborates with managers on talent acquisition. Work may involve various shifts, including days, afternoons, evenings, nights, occasional overnights, weekends, and holidays, as well as frequent lifting and active physical work.

Requirements

At least 2 years of management experience in retail, a travel stop or convenience store, big box, grocery, or department store.
At least 2 years managing operations with annual sales volume of $2 million or more.
At least 2 years affecting and interpreting budgets and profit and loss statements.
At least 2 years supervising and training 5–10 or more employees.
Intermediate computer skills, including Microsoft Office, Outlook, Word, and Excel.
Ability to successfully complete a pre-employment drug screen and background check.
Excellent communication and interpersonal skills with a customer-satisfaction focus.
Strong organizational and multitasking abilities, with attention to detail.
Effective teamwork skills.
Ability to work various shifts, including days, afternoons, evenings, nights, occasional overnights, weekends, and holidays.
Ability to perform active physical work involving standing, walking, bending, kneeling, stooping, crouching, crawling, and climbing; frequent lifting or moving of items over 75 pounds.
Regular talking and hearing; specific vision abilities are required.

Responsibilities

Oversee multiple business operations, potentially including retail, fuel, restaurant, fresh kitchen, and truck care.
Maintain a safe, clean, and well-maintained facility, including restrooms, showers, facilities, and equipment; perform safety checks.
Drive sales through efficient ordering, stocking, inventory management, and merchandising.
Assist the General Manager with task execution, scheduling, cash integrity, and daily, weekly, and monthly reporting.
Analyze financial reporting, including profit and loss statements, and act on opportunities.
Collaborate with managers on talent acquisition.
Manage operations and employee-vehicle deployment to support customer satisfaction.