General Manager in Training - Retail

Love's Travel Stops & Country Stores•St. Clair, MI

About The Position

At Love’s, Operations Managers assist with and oversee daily operations to drive efficiency, quality, and customer satisfaction. They lead teams, manage processes, and execute strategies to grow sales and meet organizational goals. This role offers an opportunity to make an impact in a supportive team environment. The General Manager in Training has hands-on responsibility for multiple business operations, which may include a retail store, fuel, restaurant, fresh kitchen, and truck care. The role supports the General Manager and helps maintain facility standards, sales performance, operational processes, financial results, and employee development.

Requirements

At least 2 years of management experience in retail, travel stops or convenience stores, big box, grocery, or department stores.
At least 2 years managing operations with annual sales volume of $2 million or more.
At least 2 years affecting and interpreting budgets and profit and loss statements.
At least 2 years supervising and training 5–10 or more employees.
Ability to successfully complete a pre-employment drug screen and background check; additional screening may include a motor vehicle check and/or DOT physical.
Excellent communication and interpersonal skills, with a focus on customer satisfaction.
Strong customer service, rapport-building, and salesmanship skills.
Strong organizational and multitasking abilities with attention to detail.
Effective teamwork skills.
Ability to use computer programs, systems, and technology tools as part of daily operations.
Ability to talk, hear, move around, lift up to 50 pounds, and see clearly to perform job duties.
Ability to work various shifts, including days, afternoons, evenings, nights, occasional overnights, weekends, and holidays.

Responsibilities

Oversee multiple business operations, potentially including a retail store, fuel, restaurant, fresh kitchen, and truck care.
Help ensure the facility is safe, clean, and well maintained, including restrooms, showers, facilities, and equipment; perform safety checks.
Drive sales through efficient ordering, stocking, inventory management, and merchandising standards.
Assist the General Manager with task execution and completion, scheduling, cash integrity, and daily, weekly, and monthly reporting.
Understand financial reporting, analyze profit and loss statements, and implement changes to pursue business opportunities.
Collaborate with managers on talent acquisition.
Manage operations and employee-vehicle deployment to support customer satisfaction.