General Manager II - Distribution

DHL (Supply Chain)•Monee, IL

79d•$105,000 - $135,000•Onsite

About The Position

The General Manager II at DHL Supply Chain leads warehouse operations and develops and implements strategies to optimize processes, control costs, and improve productivity. The role guides Operations Managers and staff, fosters a safe and productive workplace, and contributes to the success of the warehouse and the organization’s contract logistics operations. The position is based in University Park, Illinois. The General Manager oversees the site’s profit and loss, manages vendor relationships and operations in accordance with the commercial agreement, and leads customer relationships to support satisfaction and strong business results. The role also prepares and presents Monthly and Quarterly Business Reviews to customers, using collaboration across the team.

Requirements

At least 5 years of managerial or supervisory experience.
At least 2 years of experience in a supply chain, warehousing, or distribution environment.
Staff management experience.

Nice To Haves

Experience in Third Party Logistics (3PL) and/or Contract Logistics.
Profit and loss management experience.
Project management experience.
Bachelor’s degree or equivalent.
Warehouse Management Systems (WMS) experience.

Responsibilities

Oversee day-to-day warehouse operations, including receiving, storing, and shipping goods efficiently and accurately.
Develop and implement strategies to optimize warehouse processes, minimize costs, and maximize productivity.
Lead, motivate, coach, and support Operations Managers and staff, while developing a strong team culture.
Ensure compliance with safety regulations and company policies, and oversee operational and personnel activities to maintain a safe, clean, and efficient work environment.
Use warehouse management systems, automation, and other technology to track inventory, monitor performance metrics, and identify improvement opportunities.
Manage vendor relationships and ensure cost-effective services and supplies while managing the site in accordance with the commercial agreement.
Prepare and analyze reports on warehouse performance, inventory levels, and other key metrics to inform decisions and drive continuous improvement.
Lead customer relationships through close daily contact to build strong connections and ensure customer satisfaction.
Manage the site's profit and loss, which is directly influenced by customer relationships.
Prepare and present Monthly and Quarterly Business Reviews to customers, leveraging team collaboration.