General Manager 2 - Food

Sodexo Careers•Galveston, TX

19h•Onsite

About The Position

Sodexo is seeking a General Manager 2 at UTMB in Galveston, TX. As the General Manager, you will be responsible for managing the daily food operations prioritizing patient satisfaction. The successful candidate will ensure food quality, daily patient meal rounds, and demonstrate professional communication skills with a passion for creating a positive customer experience.

Requirements

Demonstrated strong leadership skills.
Previous supervisory experience.
Ability to work collaboratively.
Ability to manage multiple priorities.
Professional communication skills.
Passion for a high level of customer service.
Working knowledge of Sodexo Food Management Systems (FMS) and Market Connections (MSC).
Proficient in computer skills and report management experience.
Associate's Degree or equivalent experience.
2 years minimum management experience.
2 years minimum functional experience.

Responsibilities

Evaluate and develop service levels for the overall Patient Services Program targeted to exceed patient and customer satisfaction.
Oversee Sodexo’s Patient Dining Program and daily meal rounding inclusive of service recovery.
Perform tray assessments to ensure food quality and presentation and tray accuracy.
Exceed Sodexo standards for Gold Checks and achieve successful regulatory inspections and audits.