General Manager 2 - Food

Sodexo•Galveston, TX

2d•Onsite

About The Position

Sodexo is seeking a General Manager 2 at UTMB in Galveston, TX. As the General Manager, you will be responsible for managing the daily food operations prioritizing patient satisfaction. The successful candidate will ensure food quality, daily patient meal rounds, and demonstrate professional communication skills with a passion for creating a positive customer experience.

Requirements

Has a work history demonstrating strong leadership skills, as well as previous supervisory experience and the ability to work collaboratively.
Has the ability to manage multiple priorities, demonstrate professional communication skills, and a passion for a high level of customer service.
Can demonstrate working knowledge of Sodexo Food Management Systems (FMS) and Market Connections (MSC) and is proficient in computer skills and report management experience.
Minimum Education Requirement - Associate's Degree or equivalent experience
Minimum Management Experience - 2 years
Minimum Functional Experience - 2 years

Responsibilities

Evaluate and develop service levels for the overall Patient Services Program targeted to exceed patient and customer satisfaction.
Oversee Sodexo’s Patient Dining Program and daily meal rounding inclusive of service recovery.
Perform tray assessments to ensure food quality and presentation and tray accuracy.
Exceed Sodexo standards for Gold Checks and achieve successful regulatory inspections and audits.