General Clerk III

Katmai • North Little Rock, AR

4h

About The Position

The General Clerk III provides administrative support to Warriors in the Recruit Sustainment Program (RSP), planning and carrying out administrative and personnel functions to prepare them for Initial Entry Training (IET). The National Guard Bureau, through the national contract Program Manager, provides general and technical guidance.

The role includes entering and maintaining information in RMS Vulcan, screening and checking shipper records and packets, interviewing Warriors, monitoring retention concerns and training status, and coordinating IET ship dates. The clerk communicates with relevant managers and liaisons, responds to RMS Vulcan tickets, uploads documents, and prepares RMS Vulcan and Director’s Personnel Readiness Overview (DPRO) reports as needed. The position requires regular and punctual attendance and may require additional hours to complete an assignment or project.

Work is primarily performed in a professional office setting using standard office equipment and interacting with people in a variety of functions. Travel and driving are not required. Compensation is $18.01 pay plus $5.09 H&W. Eligible benefits include medical, dental, vision, life and AD&D insurance, long- and short-term disability insurance, a 401(k) savings plan, an employee assistance program, vacation and paid personal time, 11 paid federal holidays, and leave of absence.

Requirements

• High school diploma or equivalent.
• Current National Agency Check with Inquiries (NACI) investigation.
• Must maintain any necessary security access and/or background checks.
• One to two years of related experience, or a combination of education sufficient to perform the duties.
• Knowledge of the Microsoft 365 product family.
• Ability to work independently with little or no supervision, and to be organized and flexible.
• Ability to interact with a wide variety of staff.
• Ability to handle confidential information.
• Ability to reason, analyze, and solve problems.

Nice To Haves

• Knowledge of Army National Guard enlisted programs and benefits.
• Recruiting and Retention or Military Unit Administration experience.
• Knowledge of ARNG IET shipper quality control, RMS Vulcan input, and Army National Guard administrative processes.

Responsibilities

• Enter data in RMS Vulcan, perform shipper quality control, and report and communicate shipper issues.
• Interview Warriors about administrative, medical, educational, and other topics as needed.
• Monitor Warriors for potential retention issues and assist with mitigation or process them for separation.
• Assist in managing IET ship dates within prescribed timeframes to maximize training seat utilization.
• Screen Warriors to ensure their administrative records are correct.
• Communicate with the IADT Manager, MEPS Guidance Counselors, and T2COM ARNG Liaisons about IADT Warrior issues; respond to RMS Vulcan LNO tickets as soon as possible.
• Maintain the RMS Vulcan application and perform daily input and reporting on actions related to Warriors’ training.
• Perform quality control on documentation in each Warrior’s shipper packet.
• Maintain employment eligibility training and certification requirements.
• Upload shipper documents into RMS Vulcan.
• Monitor Warriors at training using the ATRRS tab in RMS Vulcan for pending actions and report issues.
• Provide RMS Vulcan and DPRO reports as needed or requested.
• Maintain regular and punctual attendance.

Benefits

• Medical insurance
• Dental insurance
• Vision insurance
• Life and AD&D insurance
• Long-term and short-term disability insurance
• 401(k) savings plan
• Employee Assistance Program (EAP)
• Vacation and paid personal time
• 11 paid federal holidays
• Leave of absence

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED