General Clerk III

ServiceSource, Inc. • Lakewood, CO

2d

About The Position

The General Clerk III works in support of GSA contracting and performs mailroom and clerical tasks. The role requires familiarity with office-unit terminology and the ability to select suitable procedures or make simple adaptations based on limited guides and manuals. Clerical steps may vary depending on the task. The clerk handles complex issues, refers the most complex issues to higher-level staff, and has comprehensive knowledge of the subject matter. The position may include leadership, coaching, or mentoring of a subordinate group and may act as a lead or first-level supervisor.

The position processes and distributes incoming and outgoing mail, applies postage, maintains postage records, and updates filing, inventory, mailing, and database systems. Additional duties may include x-ray scanning mail and packages when required by contract, following HAZMAT procedures, processing unidentifiable mail, and handling machinable mail. Reasonable accommodations may be made to enable employees with disabilities to perform essential functions. The role regularly requires lifting or moving up to 25 pounds and occasionally up to 50 pounds, as well as standing, reaching, and stretching. The employee may occasionally be exposed to outside weather conditions; the work environment is usually quiet.

Requirements

• High school diploma or GED.
• Experience operating various mailroom machines.
• Ability to perform routine tasks on special-class mail and repetitive tasks for long periods with minimum supervision.
• Ability to make minor decisions regarding mail issues and questions.
• Ability to read and interpret safety rules, operating and maintenance instructions, and procedure manuals.
• Ability to write routine reports and correspondence.
• Ability to speak effectively before groups of customers or employees.
• Good reading and writing skills.
• Ability to add, subtract, multiply, and divide, including calculations using American money and units of weight, volume, and distance.
• Ability to interpret written, oral, diagrammatic, or schedule-based instructions.
• Basic ability to operate a computer using Microsoft Office software and an accountable mail tracking system.
• Basic typing skills.
• Ability to regularly lift or move up to 25 pounds and occasionally lift or move up to 50 pounds; ability to stand, reach, and stretch.

Nice To Haves

• One year of experience in a related field.
• Prior experience working in a mail center.
• Knowledge of U.S. Postal regulations for incoming, outgoing, certified, registered, insured, and express mail.

Responsibilities

• Sort and collate incoming mail for distribution and dispatch outgoing mail.
• Place mail in appropriate buckets or tubs for dissemination.
• Receive outgoing mail and apply correct postage.
• Maintain postage records and update filing, inventory, mailing, and database systems.
• Perform x-ray scans of mail and packages when required by contract.
• Pull bags to be sent at the end of the day if required at the site.
• Follow HAZMAT procedures when handling potentially hazardous mail.
• Open and read unidentifiable mail so it can be appropriately distributed.
• Process machinable mail, including folding, inserting, sealing, and opening, as needed.
• Perform other job-related duties as assigned.

Benefits

• Medical, dental, and vision plans for employees and their families.
• Company-paid disability, life, and accidental death and dismemberment insurance.
• 403(b) retirement plan with dollar-for-dollar company matching up to 3% of the employee's contribution, subject to the stated plan terms.
• Flexible Spending and Health Savings accounts.
• Employee Assistance Program.
• Wellness Program.
• Tuition Assistance.
• Paid time off that increases with tenure.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED