General Clerk III

ServiceSource • Lakewood, CO

1d

About The Position

This position supports GSA contracting and performs mailroom and clerical work. The General Clerk uses knowledge of office terminology and selects from established procedures, adapting or interpreting limited guides and manuals as needed. Work steps may vary depending on the task. The employee handles complex issues and refers only the most complex matters to higher-level staff, and may provide leadership, coaching, or mentoring to a subordinate group or act as a lead or first-level supervisor.

Duties include processing and distributing mail, maintaining postage records and updating filing, inventory, mailing, and database systems. Depending on contract requirements, the position may also involve security scanning of mail and packages, handling potentially hazardous mail under HAZMAT procedures, processing unidentified mail, and operating mail-processing machinery. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Requirements

• High school diploma or GED.
• Experience operating various mailroom machines.
• Ability to perform routine tasks on special-class mail and routine, repetitive tasks for extended periods with minimum supervision.
• Ability to make minor decisions regarding mail issues and questions.
• Ability to read and interpret safety rules, operating and maintenance instructions, and procedure manuals.
• Ability to write routine reports and correspondence.
• Ability to speak effectively before groups of customers or employees.
• Good reading and writing skills.
• Ability to perform basic arithmetic with two-digit numbers, including multiplication and division with tens and hundreds, and to use American money, weight, volume, and distance measurements.
• Ability to interpret instructions furnished in written, oral, diagram, or schedule form.
• Basic ability to operate a computer using Microsoft Office software and an accountable mail tracking system.
• Basic typing skills.
• Regularly lift and/or move up to 25 pounds and occasionally lift and/or move up to 50 pounds; stand, reach, and stretch.

Nice To Haves

• One year of experience in a related work field.
• Prior experience working in a mail center.
• Knowledge of U.S. Postal regulations for incoming, outgoing, certified, registered, insured, and express mail.

Responsibilities

• Sort and collate incoming mail for distribution and dispatch outgoing mail.
• Place mail in appropriate buckets or tubs for dissemination.
• Receive outgoing mail and apply correct postage.
• Maintain postage records and update filing, inventory, mailing, and database systems.
• Perform x-ray scans of mail and packages for customer security when required by contract.
• Pull bags for end-of-day dispatch when required at the site.
• Follow HAZMAT procedures when handling potentially hazardous mail.
• Open and read unidentifiable mail so it can be appropriately distributed.
• Process machinable mail by folding, inserting, sealing, and opening as needed.
• Perform other job-related duties as assigned.
• Provide leadership, coaching, and/or mentoring to a subordinate group, and potentially act as a lead or first-level supervisor.

Benefits

• Medical, dental, and vision coverage for employees and family.
• Company-paid disability, life, and accidental death and dismemberment insurance.
• 403(b) retirement plan with dollar-for-dollar company matching up to 3% of the employee's contribution.
• Flexible Spending and Health Savings accounts for eligible healthcare and dependent care expenses.
• Employee Assistance Program.
• Wellness Program.
• Tuition Assistance.
• Paid time off that increases based on tenure.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED