General Clerk III - Lead

Katmai•Richardson, AR

About The Position

Responsible for administrative functions supporting Warriors in the Recruit Sustainment Program (RSP), including planning and executing administrative and personnel functions to prepare Warriors for Initial Entry Training (IET). The National Guard Bureau, through the national contract Program Manager, provides general and technical guidance. The role maintains and uses RMS Vulcan for data entry, document uploads, quality control, reporting, and training-related actions. It coordinates with the IADT Manager, MEPS Guidance Counselors, and T2COM ARNG Liaisons on IADT Warrior issues, and monitors Warriors for retention concerns and pending training actions. The position also oversees assigned General Clerk III staff, reviews and approves their timesheets, and prepares reports for the assigned state. Work is full-time in a professional office setting. Travel and driving are not required. Additional hours may be needed to complete an assignment or project.

Requirements

High school diploma or equivalent.
Current National Agency Check with Inquiries (NACI) investigation.
One to two years of related experience, or a combination of education sufficient to perform the duties.
Knowledge of the Microsoft 365 product family.
Knowledge of Army National Guard enlisted programs and benefits.
Maintain any necessary security access and/or background checks.
Ability to work independently with little or no supervision and to be organized and flexible.
Ability to interact with a wide variety of staff.
Ability to handle confidential information.
Ability to reason, analyze, and solve problems.

Nice To Haves

Recruiting and Retention or Military Unit Administration experience.
Knowledge of ARNG IET shipper quality control, RMS Vulcan input, and Army National Guard administrative processes.

Responsibilities

Enter data in RMS Vulcan, conduct shipper quality control, and report and communicate shipper issues.
Interview Warriors about administrative, medical, educational, and other topics as needed.
Monitor Warriors for potential retention issues, help mitigate those issues, or process Warriors for separation.
Assist in managing IET ship dates within prescribed timeframes to maximize training seat utilization.
Conduct qualitative screening to ensure Warriors are administratively correct.
Communicate with the IADT Manager, MEPS Guidance Counselors, and T2COM ARNG Liaisons regarding IADT Warrior issues, and respond to RMS Vulcan LNO tickets as soon as possible.
Maintain the RMS Vulcan application and complete daily input and reporting related to Warriors’ training.
Conduct quality control of documentation in Warrior shipper packets.
Maintain employment eligibility training and certification requirements.
Upload shipper documents into RMS Vulcan.
Monitor Warriors at training through the ATRRS tab in RMS Vulcan for pending actions and report issues.
Provide RMS Vulcan and DPRO reports as needed or requested.
Oversee the work of assigned General Clerk III staff.
Compile and complete reports for the assigned state.
Review and approve timesheets for General Clerk III staff.
Maintain regular and punctual attendance.
Perform other duties as assigned.