General Clerk II

natgridProd•Lowell, MA

About The Position

The General Clerk II performs a broad range of clerical and administrative tasks, including document handling, work-order creation and closeout, invoice and check-request processing, time entry, customer communications, and data entry. The role supports employees of higher grade and assists supervisors and teams with operational records, scheduling, inspections, construction information, and end-of-year allowance transfers. The position is located in Lowell and pays $31.35 per hour.

Requirements

Demonstrated computer skills and knowledge of word-processing and spreadsheet applications.
Demonstrated ability to work effectively with internal and external customers.
Good oral and written communication skills.
Ability to process large volumes of data within strict deadlines.
Knowledge of SAP.
Must pass the clerical test on record.
Must type a minimum of 30 words per minute.
Must meet DOT drug-testing requirements and applicable federal DOT drug and alcohol safety regulations.
Must be able to work without current or future visa sponsorship.

Responsibilities

Copy, scan, fax, and file various types of records.
Create work orders in the work management system, including gate-box work orders.
Casbuild completed work orders in the work management system, such as Maximo.
Order office supplies and deliver UPS packets.
Handle internal and external customer calls.
Process check requests.
Process invoices, including SAP, shopping carts, and dig safe invoices.
Perform other assigned clerical duties, including Remedy updates, corporate bulletins, job postings, data entry, patch inspections, and assisting with work-packet creation.
Enter time and assist with time-entry processes.
Assist employees of higher grade as required.
Make outgoing calls to customers to schedule Meter Set Compliance and Meter Protection appointments.
Casbuild jobs requested by supervisors, including leaks, mains and service, and miscellaneous work.
Print survey books.
Create work orders for meter set compliance and Survey 123 entries.
Assist with closing out CMS atmospheric corrosion work orders.
Enter contractor-provided job information into the construction database each week.
Assist with end-of-year clothing and boot allowance transfers for C&M and CMS.