General Clerk

PAQ • Rancho Cordova, CA

10d • Onsite

About The Position

The General Clerk assists the Combo or Grocery Manager with cleaning, stocking, and managing the sales floor’s day-to-day operations. The role helps provide a positive customer shopping experience and maintain department quality standards. Duties include replenishing products, checking shelves and displays, helping customers, moving and storing products, supporting inventory control, returning go-backs, and potentially assisting with online customer orders. The clerk also completes documented hourly store sweeps, maintains cleanliness inside and outside the store, handles damaged or spoiled goods according to company policy, monitors expiration dates, and reports malfunctioning refrigeration or equipment to management. Other duties may be assigned.

The position involves frequent customer and team interaction in a fast-paced grocery retail environment. Work takes place on the sales floor, in backrooms, and in exterior areas. The environment is indoors and climate-controlled, with adequate lighting and ventilation. Employees may encounter moving mechanical parts and cleaning chemicals; noise is usually low to moderate, with occasional louder periods. Attire must be professional and presentable according to store management’s requirements, including a name tag and specified company-issued or approved shirts, hats, or jackets.

Work hours vary, and availability is required on weekends, evenings, and holidays. Full-time employees typically work 8-hour shifts. The position requires standing and walking for extended periods, frequent lifting and carrying up to 25 pounds and occasional lifting up to 50 pounds, repetitive reaching and bending, climbing ladders, operating equipment, and maintaining stamina in a fast-paced environment.

Applicants must have a high school diploma or equivalent, be at least 18 years old, and complete the company’s OSHA-accredited forklift training. More than one year of Grocery Clerk experience is preferred. The listed pay range is $16.90–$21.50. Employment with PAQ, Inc. is at will. Employment offers are contingent on verification of U.S. work authorization.

Requirements

• High school diploma or equivalent.
• At least 18 years of age.
• Complete the company’s OSHA-accredited forklift training.
• Understanding of customer service best practices and strategies to enhance customer engagement.
• Awareness of grocery products and categories to handle and store items correctly.
• Knowledge of OSHA guidelines and other relevant health and safety regulations.
• Strong communication skills for interacting effectively with customers and team members.
• Proficiency in inventory management software, barcode scanners, and other warehouse technologies.
• Ability to maintain organized storage areas and manage inventory efficiently.
• Ability to identify and resolve inventory discrepancies or storage problems.
• Ability to adapt to changing situations, manage multiple demands, and work effectively with diverse personalities.
• Ability to make informed decisions quickly, including in high-pressure environments.
• Ability to stand and walk for extended periods, typically 8-hour shifts; frequently lift and carry up to 25 pounds and occasionally up to 50 pounds; perform repetitive reaching, bending, stooping, squatting, and product handling; climb ladders; perform fine motor tasks; operate equipment; communicate clearly; move efficiently; and maintain physical stamina in a fast-paced environment.
• Availability to work weekends, evenings, and holidays.

Nice To Haves

• More than one year of Grocery Clerk experience is preferred.

Responsibilities

• Replenish products in various departments as directed.
• Collect shopping carts and clean parking lots throughout the shift.
• Check displays and shelves for out-of-stock products and refill them.
• Help customers locate items and carry out purchases as needed.
• Move products into and out of storage areas, including refrigerated storage, for proper display and storage.
• Assist with inventory control to maintain freshness, product quality, and turnover while minimizing out-of-stock and overstocked products.
• Return products customers have moved or returned before purchase to the shelves (go-backs).
• May assist with the accuracy and efficiency of online customer orders.
• Sweep the store hourly using section maps and document sweeps by scanning QR codes throughout the store.
• Maintain cleanliness inside and outside the store, including bathrooms and trash cans.
• Handle damaged and spoiled products according to company policy and help control damaged goods.
• Monitor expiration dates of labeled goods to ensure fresh products are available for purchase.
• Maintain a clean, attractive, and friendly department image.
• Report malfunctioning refrigeration or equipment to store management immediately.
• Greet customers and provide prompt, courteous service.
• Perform other duties as assigned.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED