General Clerk

PAQ • Fairfield, CA

10d • Onsite

About The Position

The General Clerk assists the Combo or Grocery Manager with cleaning, stocking, and day-to-day sales floor operations. The role supports a positive customer shopping experience and maintains department quality standards. Work takes place in grocery store sales floors, backrooms, and exterior areas, with frequent interaction with customers and team members. The environment is generally indoor, climate-controlled, and adequately lit and ventilated, though employees may encounter moving mechanical parts, cleaning chemicals, and occasional loud periods. Work hours vary, and availability is required on weekends, evenings, and holidays. Full-time employees typically work 8-hour shifts.

Employees are expected to wear professional, presentable attire as determined by store management, including a name tag and specified company-issued or personal clothing in good repair. Employment is at will. PAQ, Inc. is an Equal Opportunity Employer and provides reasonable accommodations to qualified individuals with disabilities and applicants during the hiring process. Employment offers are contingent on verification of U.S. work authorization. California applicants are covered by the company’s pay transparency and fair chance statements.

Requirements

• High school diploma or equivalent.
• Must be at least 18 years old.
• Complete the company’s OSHA-accredited forklift training.
• Strong communication skills for effective interaction with customers and team members.
• Proficiency in inventory management software, barcode scanners, and other warehouse technologies.
• Ability to maintain organized storage areas and manage inventory efficiently.
• Ability to identify and resolve inventory discrepancies or storage problems.
• Ability to adapt to changing situations, manage multiple demands, and work effectively with diverse personalities.
• Ability to make informed decisions quickly, including in high-pressure environments.
• Ability to stand and walk for extended periods, typically during 8-hour shifts.
• Ability to lift and carry up to 25 pounds frequently and up to 50 pounds occasionally.
• Ability to perform repetitive reaching, bending, stooping, squatting, and product-handling motions.
• Ability to climb ladders for warehouse tasks at elevated heights.
• Ability to perform fine-motor tasks, such as using tools or handling small objects.
• Ability to operate equipment to move or store products and displays.
• Ability to move quickly and efficiently and maintain physical stamina in a fast-paced environment.
• Availability to work weekends, evenings, and holidays.

Nice To Haves

• Over one year of Grocery Clerk experience is preferred.
• Understanding of customer service best practices and strategies to enhance customer engagement.
• Awareness of grocery products and categories to handle and store items correctly.
• Knowledge of OSHA guidelines and other relevant health and safety regulations.

Responsibilities

• Replenish products in various departments as directed.
• Collect shopping carts and clean parking lots throughout the shift.
• Check displays and shelves for out-of-stock products and refill them for customers.
• Help customers locate items and carry out purchases as needed.
• Move products in and out of storage areas, including refrigerated storage boxes, for appropriate display and storage.
• Assist with inventory control to maintain freshness, product quality, and turnover while minimizing out-of-stock and overstocked products.
• Return products customers have moved or returned before purchase to the shelves (go-backs).
• May assist with the accuracy and efficiency of online customer orders.
• Sweep the store hourly using section maps and document sweeps by scanning store QR codes.
• Maintain cleanliness inside and outside the store, including bathrooms and trash cans.
• Handle damaged and spoiled products according to company policy and help control damaged-goods levels.
• Monitor expiration dates on labeled goods to ensure only fresh products are available for purchase.
• Maintain a clean, attractive, and friendly department image.
• Report malfunctioning refrigeration or equipment to store management immediately.
• Greet customers and provide prompt, courteous service.
• Perform other duties as assigned.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED